Senior Backend Engineer, Real-Time Voice AI
Summary
Builds backend services for a real-time voice AI product that powers natural, low-latency conversations, integrating telephony and WebRTC.
Zendesk seeks a Senior Full Stack Engineer to build a real-time voice AI product that makes live conversations feel natural and reliable. You will reduce latency, improve conversation flow, and enable AI-driven support as part of a cross-functional team.
You’ll design backend services, integrate telephony and WebRTC, and ship features across backend and frontend as needed, while enhancing reliability and performance in production systems.
