Senior Business Analyst (AI & Product Engineering)

Senior Business Analyst (AI & Product Engineering)

Roles & Responsibilities

Business Discovery & Analysis

• Lead customer workshops and stakeholder interviews to understand business problems and objectives.
• Analyse existing business processes and identify opportunities for improvement.
• Challenge assumptions, ask the right questions and uncover underlying business needs.
• Translate complex or ambiguous requirements into structured solution approaches.
• Build strong relationships with business stakeholders and engineering teams.

Product & Requirements Engineering

• Create high-quality Requirement Documents (BRDs).
• Define Epics, Features and User Stories with detailed Acceptance Criteria.
• Capture Functional and Non-Functional Requirements.
• Define business rules, workflows and process diagrams.
• Prioritise backlog based on business value and delivery objectives.
• Ensure requirements are implementation-ready before development begins.

AI-Assisted Analysis & Prototyping

Use AI as a productivity accelerator throughout the software delivery lifecycle.

Expected experience includes:

• Using Microsoft Copilot and Claude to accelerate business analysis, documentation and solution design.
• Creating rapid functional prototypes and validating ideas before engineering implementation.
• Producing high-quality requirements, user stories, acceptance criteria and test scenarios using AI-assisted workflows.
• Critically reviewing and refining AI-generated content to ensure business and technical accuracy.

UX & Solution Prototyping

Create visual artefacts that help customers and engineering teams align on the proposed solution.

Experience with:

• Figma
• Figma Make
• FigJam

Should be able to produce:

• Wireframes
• User journeys
• Screen flows
• Clickable prototypes
• Process flows
• Information architecture

Techno-Functional Solution Design

Act as the bridge between business and engineering.

Should be able to:

• Collaborate with Solution Architects and Technical Leads.
• Produce implementation-ready functional specifications.
• Define API integration requirements and data mappings.
• Document business rules and solution workflows.
• Understand system integrations and enterprise application architecture.
• Support engineering teams during design, development and testing.

A strong understanding of software engineering concepts such as APIs, integrations, authentication, cloud platforms and modern application architectures is expected.

Agile Delivery

• Own backlog refinement and story elaboration.
• Participate in Sprint Planning and solution discussions.
• Clarify requirements throughout development.
• Support QA, UAT and release validation.
• Ensure delivered functionality aligns with customer expectations.

Preferred Experience

• Enterprise SaaS platforms
• Custom software development
• Mobile applications
• eCommerce solutions
• Data integration and API-based systems
• AI-enabled software products

Desired Skills

The ideal candidate will demonstrate:

• Excellent business analysis and facilitation skills.
• Strong product thinking and customer-centric mindset.
• Ability to simplify complex business problems into practical software solutions.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively with customers, architects, developers and QA teams.
• High attention to detail and commitment to quality.
• Ability to independently drive requirement discovery through to engineering handover.