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Harrison McMillan

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Senior Business Analyst

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Summary

Harrison McMillan is hiring a Senior Business Analyst in Adelaide to lead end-to-end business process reviews, process mapping, and operational efficiency work within a complex business transformation environment. The role centers on stakeholder engagement and translating business needs into practical, sustainable improvements.

We are seeking an experienced Senior Business Analyst to support a complex business transformation environment, with a strong focus on process improvement, process mapping and operational efficiency.

This opportunity will suit a commercially minded, outcomes-driven professional who can engage stakeholders, challenge existing processes and translate business needs into practical, sustainable improvements.

Key Responsibilities


  • Lead end-to-end business process reviews, identifying inefficiencies, gaps and opportunities for improvement.

  • Develop detailed As-Is and To-Be process maps, workflows and supporting documentation.

  • Facilitate stakeholder workshops to gather requirements, understand business challenges and define future-state processes.

  • Undertake process analysis, gap assessments and impact assessments to support business transformation.

  • Develop actionable recommendations to streamline operations, improve efficiencies and enhance service delivery.

  • Collaborate with business and technical teams to ensure process improvements align with organisational objectives.

About You


  • Demonstrated experience as a Senior Business Analyst, with a strong background in process improvement and business transformation.

  • Advanced capability in process mapping, business process modelling and workflow optimisation.

  • Strong experience developing As-Is and To-Be processes using tools such as Visio, BPMN or similar.

  • Proven ability to facilitate workshops, engage senior stakeholders and challenge existing ways of working.

  • Strong analytical, problem-solving and documentation skills.

  • Ability to work autonomously within complex environments and deliver practical business outcomes.

What's on Offer


  • Opportunity to contribute to meaningful business and operational improvements.

  • Work with diverse stakeholders across a complex organisational environment.

  • Play a key role in shaping future-state processes and driving sustainable change.

Interested?

If you're an experienced Senior Business Analyst with a passion for process improvement, process mapping and delivering measurable business outcomes, we'd welcome a confidential conversation.

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