Senior Business Analyst (Insurance Sales)
About the role
We are looking for a self-driven Business Analyst with a strong understanding of the end-to-end insurance sales lifecycle. The role requires an individual contributor who can independently own requirements end to end, work closely with business and technology stakeholders, and ensure high-quality delivery aligned to business outcomes.
Key responsibilities
Independently drive end-to-end business analysis activities including requirement elicitation, analysis, documentation, validation, and sign-off.
Understand and translate insurance sales processes such as new product launches, lead management, proposal, underwriting, issuance, commissions, endorsements, and policy servicing into clear functional requirements.
Prepare user stories, acceptance criteria, and process flows.
Act as the functional single point of ownership for assigned scope and features from initiation to production rollout.
Work closely with business users, technology team, QA, and other stakeholders to clarify requirements and resolve ambiguities.
Facilitate requirement walkthrough, functional discussions, and impact analysis sessions.
Proactively identify gaps, risks, and dependencies and drive resolution.
Support Agile SDLC execution including backlog grooming, sprint planning, UAT support, and defect triage.
Support review of test scenarios and test cases to ensure alignment with business requirements.
Support post-production activities such as issue analysis and solution validation.
About you
6–9 years of hands-on experience as a Business Analyst.
Strong exposure to end-to-end insurance sales processes (Life / Health / General Insurance).
Proven experience working as an individual contributor, owning requirements independently.
Requirement elicitation and analysis.
Business process modeling (as-is / to-be).
Functional & non-functional requirement documentation.
User story writing and backlog refinement.
Impact analysis and solution validation.
Experience with Agile / Scrum delivery models.
Hands-on experience with tools such as JIRA, Confluence, Visio, Excel, PowerPoint.