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Teachers Mutual Bank

Senior Business Analyst | Lending

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Summary

Senior Business Analyst at Teachers Mutual Bank driving strategic lending initiatives end to end — gathering and documenting requirements, facilitating workshops, process mapping and gap analysis, and partnering with tech teams on lending transformation and digital banking delivery. Requires deep knowledge of Australian lending products and regulatory frameworks (NCCP, APRA, ASIC) plus Agile tooli

Help Shape the Future of Member-Focused Banking

At Teachers Mutual Bank Limited (TMBL), we're passionate about delivering exceptional experiences for our members while supporting the communities we serve. As one of Australia's leading member-owned financial institutions, we're committed to innovation, collaboration, and creating better financial outcomes for our members.
We are seeking an experienced Senior Business Analyst to join our team and play a key role in delivering strategic lending initiatives across the Bank.
About the Role as a Senior Business Analyst, you will work closely with business stakeholders, Product Owners, technology teams, and delivery partners to drive the successful delivery of lending initiatives. You will be responsible for analysing business requirements, improving processes, and supporting the implementation of solutions that enhance our lending capabilities and member experience.
This role is ideal for an experienced Business Analyst who has a strong understanding of Australian lending products, regulatory requirements, and end-to-end project delivery within a banking or financial services environment.
Key Responsibilities
  • Collaborate with stakeholders to gather, analyse, and document business requirements.
  • Facilitate workshops and discussions to understand business needs and identify opportunities for improvement.
  • Perform process mapping, gap analysis, and impact assessments across lending initiatives.
  • Partner with technology teams and delivery partners to translate requirements into effective solutions.
  • Support lending transformation and digital banking programs from concept through to delivery.
  • Ensure solutions align with regulatory and compliance requirements.
  • Contribute to business readiness, testing, and implementation activities.
  • Manage stakeholder expectations and communicate project progress effectively.
About You To be successful in this role, you will bring:
  • 7+ years' experience as a Business Analyst within banking, financial services, or a related industry.
  • Strong knowledge of Australian lending products, lending processes, and supporting systems.
  • Experience across lending transformation, digital banking, mortgage origination, or credit decisioning platforms.
  • Understanding of NCCP, Responsible Lending Obligations, APRA, ASIC, and relevant regulatory frameworks.
  • Strong skills in requirements gathering, process mapping, and business documentation.
  • Experience working in Agile, Scrum, and/or hybrid delivery environments.
  • Proficiency with JIRA, Confluence, Visio, and Microsoft Office Suite.
  • Excellent stakeholder engagement, facilitation, and communication skills.
  • The ability to manage multiple projects and competing priorities in a fast-paced environment.
Why Join Us? At TMBL, you'll be part of a purpose-driven organisation that values collaboration, innovation, and continuous improvement. We offer flexible working arrangements, career development opportunities, and the chance to make a meaningful impact for our members and communities.


Apply today and help shape the future of member-focused banking at Teachers Mutual Bank Limited.

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