Senior Business Analyst - Mortgages
Summary
Senior Business Analyst driving mortgage-focused transformation in a large Australian financial services company, improving products, customer experience, and operational efficiency.
Join a leading Australian financial services organisation undertaking a large-scale transformation program focused on simplifying products, enhancing customer experiences, and driving operational efficiency across its banking portfolio. With a strong pipeline of strategic initiatives, this is an opportunity to work on a high-profile program delivering meaningful change within the mortgages domain.
Your new role
An exciting opportunity exists for a Senior Business Analyst to join a major transformation program focused on the integration of a mortgage product into a broader banking environment. You will leverage your deep mortgages expertise to assess business impacts, analyse end-to-end processes, understand system and data flows, gather requirements, and work closely with technology and business stakeholders to deliver practical solutions.
This role requires someone who can confidently navigate ambiguity, challenge stakeholders constructively, and bridge the gap between business and technology teams.
What you'll need to succeed
- Proven Senior Business Analyst experience within banking or financial services
- Strong end-to-end mortgages expertise across both originations and servicing
- Hands-on experience delivering change initiatives within the mortgages domain
- Strong understanding of mortgage products, processes, customer journeys and associated systems
- Knowledge of integrations, data flows and product migrations
- Excellent stakeholder management, facilitation and requirements gathering skills
- Ability to work effectively in fast-paced and evolving environments
- Strong communication skills with the confidence to question, influence and drive outcomes
You'll join a collaborative and high-performing program team working on a significant transformation initiative within a leading financial services organisation. This role offers the opportunity to work alongside experienced business and technology professionals, contribute to a strategic program of work, and further develop your expertise within a complex banking environment. Sydney is preferred, with Melbourne candidates also considered, and hybrid working arrangements are available.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#3012228