Senior Business Analyst - SAP Learning & Training (HR Systems)
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Business Analysis & Functional Leadership
- Serve as the lead functional consultant and subject matter expert for Learning Management Systems
- Lead stakeholder workshops to gather business requirements and define future-state processes
- Analyze training operations, certification management, compliance tracking, and learning workflows
- Develop business cases and solution recommendations for learning transformation initiatives
- Drive continuous improvement and process automation initiatives
- Lead implementation and support of LMS platforms, including SAP SuccessFactors Learning or equivalent solutions
- Support curricula management, learning assignments, certification tracking, and reporting
- Partner with training and HR teams to optimize learning administration processes
- Ensure data quality, reporting accuracy, and compliance requirements are met
- Support integration with HR, talent, and workforce systems
- Lead enhancement projects, upgrades, and implementation initiatives
- Manage vendors and service providers responsible for LMS delivery and support
- Monitor project delivery, risks, timelines, budgets, and quality metrics
- Drive release management and deployment activities
- Lead SIT, UAT, and production verification activities
- Establish governance for learning data, compliance reporting, and audit requirements
- Support issue resolution and service improvement initiatives