Senior Business Analyst, ServiceNow Platform
Summary
Senior Business Analyst designing, implementing, and improving ServiceNow platform solutions to align IT services with business needs.
POSITION SUMMARY: The Senior ServiceNow Business Analyst serves as a strategic partner between functional stakeholders and technical delivery teams, driving the successful design, implementation, and continuous improvement of ServiceNow platform capabilities. This role is responsible for eliciting business requirements, analyzing current and future-state processes, and translating requirements into actionable stories and specifications. It also ensures that delivered solutions align with busine…