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Senior Business Analyst

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Summary

6-month contract Senior Business Analyst role at a government agency in Melbourne CBD (hybrid), supporting a Digital Case Management System implementation built on Microsoft Dynamics. Day to day involves leading BA activities, running stakeholder workshops, gathering requirements, and mapping processes to Dynamics CRM.

  • 6 Month Contract - Government Agency
  • Melbourne CBD Location - Hybrid Working Arrangement
  • Case Management System Implementation based on Microsoft Dynamics

We are seeking an experienced Senior Business Analyst to join a Digital Case Management System program. This role will suit a highly capable Business Analyst with strong CRM knowledge and hands-on experience with Microsoft Dynamics.

Key Responsibilities

  • Lead business analysis activities across the project lifecycle, ensuring requirements are delivered on time and to a high standard.
  • Facilitate stakeholder workshops, interviews and consultations to gather
  • Map business processes and requirements to Microsoft Dynamics CRM functionality
  • Validate proposed solutions through requirements walkthroughs
  • Manage requirements traceability, project documentation, BA reporting and stakeholder communications.

Key Skills and Experience

  • 10+ years' experience as a Senior Business Analyst in complex business environments
  • Strong CRM knowledge and demonstrated experience with Microsoft Dynamics
  • Proven expertise in requirements gathering, business process analysis, process mapping
  • Excellent stakeholder engagement, workshop facilitation
  • Proficiency in Microsoft Visio, Office applications, JIRA and SharePoint, with experience in BPMN 2.0

What's in it for you:

  • 6 Month Contract
  • Government Agency
  • Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for a confidential discussion.

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