Senior Business Analyst

Role Overview

We are seeking a Senior Business Analyst to lead business analysis across complex enterprise data and technology initiatives. The role requires strong stakeholder leadership, structured problem solving, and the ability to translate strategic objectives into clear business, functional, data, and delivery requirements.

What You'll Work On

• Lead end-to-end business analysis for complex transformation, data migration, digital, and technology programs.

• Partner with senior business stakeholders, Product Owners, Program Managers, Architects, and Engineering Leads to define objectives, scope, priorities, and measurable outcomes.

• Plan and facilitate executive workshops, discovery sessions, process reviews, and cross-functional decision forums.

• Define current-state and target-state processes, capability gaps, business rules, operating impacts, and transition requirements.

• Own high-quality requirements artefacts, including business requirements, functional specifications, epics, user stories, acceptance criteria, process models, and traceability matrices.

• Lead analysis of customer, product, operational, and reporting data requirements, including mappings, validation rules, reconciliation criteria, and business acceptance criteria.

• Act as the primary liaison between business SMEs, data teams, architects, testing teams, and delivery leadership throughout the lifecycle.

• Drive requirement prioritisation, dependency management, risk resolution, decision tracking, and scope control.

• Lead UAT planning and business validation, oversee defect triage, and ensure readiness for implementation and adoption.

• Coach and mentor Business Analysts, establish analysis standards, and conduct quality reviews of requirements and deliverables.

• Provide concise executive updates on business impacts, risks, issues, dependencies, decisions, and delivery progress.

Key Skills and Experience

• 10+ years of Business Analysis experience, including leadership responsibility across enterprise programs.

• Proven experience delivering complex data, digital, cloud, system integration, or business transformation initiatives.

• Advanced expertise in requirement discovery, process re-engineering, gap analysis, impact assessment, and stakeholder facilitation.

• Strong capability in BRDs, functional and non-functional requirements, epics, user stories, acceptance criteria, workflows, data mappings, and traceability.

• Experience working with Agile, Scrum, SAFe, hybrid, or multi-vendor delivery models.

• Strong understanding of data models, APIs, integration patterns, ETL/ELT concepts, data migration, data quality, and reporting solutions.

• Hands-on capability with SQL for data analysis, profiling, reconciliation, and requirement validation.

• Experience with Jira, Confluence, Azure DevOps, Visio, and collaboration or process-modelling tools.

• Excellent executive stakeholder management, negotiation, facilitation, written communication, and presentation skills.

• Ability to manage ambiguity, competing priorities, cross-team dependencies, and delivery risks in a fast-paced environment.

Good to Have

• Experience in telecommunications, financial services, utilities, retail, or another regulated, data-intensive environment.

• Exposure to Azure, Databricks, GCP, AWS, data lakehouse, data governance, master data, or regulatory reporting initiatives.

• Experience defining operating models, value streams, KPIs, business cases, benefits measures, or transformation roadmaps.

• Relevant certification such as CBAP, PMI-PBA, AgileBA, SAFe, or a recognised process-modelling qualification.