FLATWORLD SOLUTIONS

Job Description

Senior Business Development Manager – Healthcare

REQ-SALES-HC-2026

Flatworld Solutions (Flatworld.ai) is a global provider of technology-enabled business process, contact center, and healthcare support services. The company combines domain-trained operations teams with advanced automation and analytics tools to help clients across Healthcare, Contact Center/BPO, and other verticals reduce cost, improve compliance, and scale customer engagement.

We are hiring a Senior Business Development Manager to own new-logo acquisition and pipeline growth across healthcare providers, payers, clinical research organizations, and healthcare BPO buyers in North America. This is a quota-carrying, individual-contributor role for a hunter who can navigate long, compliance-sensitive sales cycles and build trusted relationships with clinical operations, revenue-cycle, and patient-engagement stakeholders.

• Pipeline generation: build and manage a qualified pipeline of healthcare prospects through outbound prospecting, referrals, partnerships, and inbound lead conversion.

• Consultative selling: run a discovery-first sales process to diagnose client pain points (patient access, quality assurance, compliance, staffing, patient engagement) and map them to Flatworld's healthcare offerings.

• Solution design & proposals: partner with Solutions/Operations to scope engagements, build pricing, and produce enterprise-grade proposals and SOWs.

• HIPAA & compliance fluency: ensure every deal is framed and structured for HIPAA compliance and other healthcare regulatory requirements.

• Deal ownership end-to-end: lead prospecting through contracting and handover to delivery for each account.

• Forecasting: maintain CRM hygiene and accurate pipeline forecasts; report weekly against KRA/KPI targets.

• Account growth: identify cross-sell/upsell opportunities and build referral relationships with consultants and partners.

• Bachelor's degree in Business, Healthcare Administration, Life Sciences, or related field (MBA preferred).

• 7–12+ years of B2B sales/BD experience, incl. 4+ years selling into healthcare providers, payers, clinical research, or healthcare BPO/health-tech.

• Verifiable track record of consistently meeting or exceeding sales quotas.

• Working knowledge of HIPAA and healthcare compliance frameworks; fluency in RCM, patient access, and clinical trial operations vocabulary.

• Experience with complex, multi-stakeholder deals and long sales cycles (6–12+ months).

• Proficiency with CRM tools (Salesforce, HubSpot, or equivalent); strong executive communication skills.

• Pipeline coverage and new-logo bookings against assigned healthcare quota.

• Growth path: clear track to Sales Director / AVP Sales for consistent quota over-achievers.

• Compensation: competitive base + uncapped incentive/commission plan, benchmarked to experience — details shared during the interview process.