Senior cash collector
Summary
Senior Cash Collector manages international customer accounts, drives cash collection, resolves disputes, and partners with Sales and Finance to improve financial operations in Paris.
- Are you passionate about driving cash collection performance while managing complex international customer portfolios?
- Do you enjoy working cross-functionally with Sales and Finance to resolve disputes and improve cash flow?
- Are you ready to take ownership and make a real impact on financial operations?
In this dynamic new role you will
- Manage a portfolio of French and international customers, ensuring timely follow‑up via phone and email.
- Drive daily cash collection activities and collaborate closely with the Shared Service Center (SSC) responsible for cash application.
- Partner effectively with Sales teams to resolve customer account issues, disputes, and escalations within agreed timelines.
- Have a Weekly reporting meeting to direct supervisor
- Update the AR overdues database with appropriate comments
- Regular meetings with local sales team (escalation, dispute follow-up)
- Ensure invoices are correctly loaded into the customers platforms with the support of the SSC (Chorus, Tungsten, Coupa…)
- Send ad-hoc reminders or statements of accounts in addition of automatic reminders
- Internal and External customer interface
- Meet defined department goals and activity metrics
- Participate to financial closing (bad debt accrual,..)
- Propose Write-off for uncollectable receivables