Senior Cloud Systems Administrator, Public Trust
Posted Updated
Summary
Remote senior cloud systems administrator supporting a high-traffic, public-facing Drupal platform on AWS: administering Linux/LAMP infrastructure, maintaining Solr/Elasticsearch search services, monitoring performance and capacity, and independently troubleshooting complex infrastructure issues while advising technical and nontechnical client stakeholders.
This is a remote position.
WHO ARE WE LOOKING FOR?
We are actively seeking an experienced Senior Cloud Systems Administrator to serve as a trusted technical consultant supporting large-scale digital platforms. The ideal candidate brings deep Linux administration expertise, hands-on experience with AWS-hosted services, and the ability to troubleshoot complex infrastructure and application issues independently.
This role is well suited for a collaborative, client-focused professional who can communicate effectively with technical and nontechnical stakeholders while improving the reliability, security, scalability, and performance of enterprise web environments.
WHAT YOU’LL DO:
Reporting to our Delivery Operations Manager, as a Full-Time Specialist on our team, you will work remotely to support a high-traffic, public-facing digital platform that serves millions of users and processes significant volumes of content and web traffic. The environment includes a large Drupal-based content management ecosystem maintained by a broad community of content contributors.
Working closely with client stakeholders and delivery teams, you will help translate business requirements into secure, scalable technology solutions while supporting infrastructure operations, platform modernization efforts, and continuous service improvements.
QUALIFICATIONS:
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related technical discipline.
- 10+ years of experience in systems administration, infrastructure operations, or enterprise IT support.
- Demonstrated experience administering Linux-based production environments, including installation, configuration, patching, troubleshooting, performance tuning, and maintenance.
- Hands-on experience supporting infrastructure and cloud services hosted in AWS.
- Experience installing, configuring, troubleshooting, and maintaining Solr Search and Elasticsearch.
- Experience supporting enterprise web applications, including Drupal CMS and LAMP-stack technologies.
- Ability to independently diagnose complex infrastructure, application, and integration issues and communicate recommendations to technical and nontechnical stakeholders.
- Strong written and verbal communication skills with the professionalism to operate effectively in a client-facing consulting environment.
- Experience with Akamai CDN services and Drupal hosting platforms such as Acquia is preferred.
- Experience supporting government, healthcare, life sciences, or another regulated environment is preferred.
RESPONSIBILITIES:
- Implement, administer, troubleshoot, and maintain AWS-hosted IT systems and cloud services supporting the client's public-facing web environment.
- Administer Drupal CMS infrastructure hosted on a Linux, Apache, MySQL, and PHP (LAMP) stack.
- Manage infrastructure, services, and operational processes across servers, storage, network devices, client systems, and mobile devices, as applicable.
- Provide advanced technical and help desk support, including problem identification, diagnosis, resolution, escalation, and root-cause analysis.
- Analyze and resolve complex issues involving server hosts, applications, search services, and software integrations.
- Monitor and optimize system performance, availability, capacity, and resource utilization; conduct capacity analysis and system planning.
- Troubleshoot network components and maintain the integrity, reliability, and security of production systems.
- Provide clear technical analysis, status updates, and recommendations to client management and internal stakeholders on escalated issues.
- Support system and solution architecture design, including infrastructure planning and evaluation of associated hardware and platform components.
- Install, configure, patch, secure, and maintain Linux and other applicable operating systems; implement enhancements that improve reliability and performance.
- Apply working knowledge of system administration interdependencies within a Service-Oriented Architecture (SOA).
- Produce and maintain operational documentation, procedures, and knowledge articles that support consistent service delivery.
WHAT WE OFFER:
Celebrated by Inc. 5000 for our rapid growth and award-winning workplace, Main Digital invites you to be a part of our collaborative and forward-thinking team. As a Certified Women-Owned Small Business, we champion diversity in tech. Our diverse teams combine management consulting expertise, innovative digital design, and advanced product engineering. Driven by our six core values, we lead in intelligent automation, platform technologies, and Agile methodologies to create unparalleled digital experiences. Join us as we empower people to create new possibilities through process and technology, reimagining the ways of work and enhancing experiences with digital transformation.
Ready to innovate? Explore a career offering competitive compensation, comprehensive benefits, and extensive development opportunities. Apply today and shape the future with us!
Main Digital is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws.