Senior Community Developer (Unannounced Projects)

#### Company description Ubisoft is a global leader in video games, with teams spread across the four corners of the world creating original and memorable gaming experiences, from Assassin's Creed to Rainbow Six, including Just Dance and many more. We believe that diversity of perspectives drives progress for both players and teams. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown! #### Position description The Senior Community Developer plays a leading role in developing global community engagement strategies aimed at fostering player loyalty, both within and outside their experiences with our games. They will be responsible for establishing and developing our global communities around Ubisoft games, demonstrating a strong command of player communication, game improvement and feedback cycles, as well as the deployment and maintenance of best practices. As a key strategic partner, they will prioritize global business growth opportunities by collaborating with stakeholders from various sectors, while leading the global community strategy, developing and implementing comprehensive plans, and working with a decentralized international team dedicated to building relationships and earning the trust of players around the world. The incumbent will also share their expertise with peers and members of cross-functional teams to foster collaborative planning, develop strong synergies, and meet commitments to high quality standards. As a leader within the global community team, the incumbent will work closely with the main development studios. **WHAT YOU WILL DO** - Develop and implement community strategic plans using various content tactics that support production goals and strengthen the overall marketing strategy. - Coordinate communication, activities and initiatives with several departments globally to ensure consistency and uniformity of messaging. - Leverage community managers, cross-functional teams and relevant partner resources to create content relevant to our players (for example: blogs, podcasts, interviews, infographics, etc.). - Act as spokesperson for the assigned brand(s). Coordinate community-focused events, including but not limited to: fan studio visits, developer dialogues and tournaments. - Collaborate with the portfolio's social media manager to define and report on key performance indicators (KPIs) related to content, in order to demonstrate the success and return on investment (ROI) of community programs and content. - Support internal and external key milestones, such as betas and launches, to ensure KPIs are met and to advocate for the player experience. - Act as the main representative of player needs within production and publishing teams to positively influence development and communication positioning, on behalf of our players and business objectives. - Shape player feedback cycles and provide relevant insights to production and publishing teams to influence the gameplay experience, foster user retention, and contribute to the positioning of messages and marketing strategies. - Collaborate and coordinate with operational teams for post-launch communication. Set expectations regarding relevant situations, such as update content, status and rollout. - Manage and produce internal reports on community feedback, activity and expectations. - Act as a recognized subject matter expert for both the project and the global community team at large, and mentor community managers and peers. - Adopt an approach focused on return on investment (ROI) by making thoughtful decisions that promote efficiency while making strategic use of available resources. - Play a leading role in defining best practices to maximize impact and share them proactively with the entire community team. - Identify and leverage synergy opportunities between cross-functional teams. - Lead cross-functional initiatives to support the department's objectives and key results. - Travel abroad may be required. #### Qualifications **WHAT YOU WILL BRING TO THE TEAM** - Extensive experience managing online communities and leading the development of strategic plans or programs with proven success. - Extensive experience in the video game industry across multiple platforms and genres, including AAA game launches (mandatory); experience with fantasy or role-playing titles is a major asset. - Experience working on unannounced or early-stage projects, with a proven ability to be discreet and adapt strategy to evolving creative directions. - Experience in co-development or third-party project environments, collaborating beyond studio boundaries to align community efforts with production realities. - In-depth knowledge of community platforms and social media (Instagram, X/Twitter, Facebook, TikTok, Discord, etc.) is required. - Work experience in a demanding production environment characterized by multiple deadlines, objectives and stakeholders. - Proven experience establishing and maintaining long-term relationships with partner studios, external stakeholders and player communities. - In-depth knowledge of or strong passion for Western role-playing games and fantasy games, along with a solid understanding of their communities and player expectations. - A firm commitment to advocating for players: ability to gather, synthesize and defend player feedback with internal and external partners, and translate it into concrete recommendations. - Excellent understanding of the mechanisms that foster and sustain the growth of a video game community, as well as the development of strategic player engagement plans. - Ability to build long-term trust with players, including within projects that cannot yet be fully disclosed. - Work experience in a demanding production environment involving the management of multiple deadlines, success metrics and cross-functional stakeholders. - Having launched or actively supported a live-service AAA title and/or an early access game is a major asset. - Fluency in French.