Senior Customer Service Representative
This position is no longer accepting applications (closed Oct 31, 2026).
Posted Updated
Description
Job overview\:
Schneider is seeking a Senior Customer Service Representative in Green Bay. The Senior Customer Service Rep will process and monitor customer orders, manage relationships, coordinate freight solicitation, and negotiate market rates.
Responsibilities\:
- Monitor customer freight and proactively identify potential issues to improve efficiency.
- Recommend adjustments as freight volumes fluctuate.
- Use reports, dashboards, and technology to analyze service issues and trends to determine solutions.
- Collaborate with leaders, teams, and customers.
- Maintain and develop customer relationships.