Senior Data Analyst, Fulfilled Business (Shopee)

The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.

Job Description:

• Execute complex SQL optimizations and manage sophisticated data architectures to extract, transform and analyze strategically sensitive operational metrics securely and efficiently.
• Translate complex operational data into actionable insights, delivering clear, data-driven recommendations to maximize warehouse cost efficiency, streamline seller process, and optimize order coverage.
• Develop predictive models and demand forecasts for the Shopee fulfillment business (FBS, SBS and SCS) to monitor inventory flow, optimize pricing strategies, and ensure transparent revenue sharing.
• Build end-to-end automated fee-collection and billing data systems to track, calculate and monetize Shopee Fulfilment services (FBS,SBS and SCS), ensuring 100% revenue capture for all initiatives and billing accuracy.
• Collaborate seamlessly with cross-functional stakeholders in Shopee Fulfillment business (FBS, SBS ,SCS and Warehouse) to uncover reporting bottlenecks, define key metrics and support commercial growth.

Requirements:

• Bachelor's Degree in Computer Science, Information Systems, Statistics, Mathematics, Engineering, or a highly analytical business discipline.
• 2–3 years of experience in Business Intelligence, Data Analytics, or supply chain analytics, ideally within e-commerce, fulfillment, or retail operations is a plus
• Strong hands-on experience designing, automating, and maintaining advanced dashboards using BI visualization tools (e.g.,Looker Studio, Google App Script) and advanced Excel.
• Strong commercial acumen and analytical mindset, capable of translating complex operational metrics into clear, revenue-driving, and cost-saving recommendations for business leaders.
• Excellent data storytelling and stakeholder management skills, with the maturity to communicate technical insights confidently to non-technical cross-functional teams.
• Self-starter capable of taking immediate, independent ownership of projects and thriving in a fast-paced environment with tight timelines, requiring minimal onboarding.
• Highly detail-oriented with a strict focus on data integrity, security, and absolute accuracy.
• Excellent data storytelling and communication skills (written and verbal), with the ability to translate complex data into digestible insights for non-technical stakeholders.
• Detail-oriented with a high level of data integrity, able to manage multiple tracking studies independently, meet deadlines, and thrive in a fast-paced environment.