Senior Data Steward
Posted Updated
Description
What we ask:
- Relevant Bachelor’s Degree or equivalent from a recognized university is an advantage
- 2-4 years of relevant experience; office based administrative experience with regular contact between various departments
- Experience in master data management
- Experience in multi or cross functional working
- Shared service experience is an added advantage
- Ability to follow defined business processes and deadlines
- Excel, SAP and MDG or any other MDM management tool knowledge is an advantage
- Openness to continuous learning
- Quality focused – to the highest possible levels
- Result and service oriented
- Fluency in English (both written and verbal)
What we offer:
- Cafeteria
- Home office and sustainable travel allowance
- MetLife life- and accident insurance
- Medicover package
- Annual bonus
- Home office opportunity (3 days/week)
- Opportunity to bring in your ideas and to develop further
- Challenging tasks with real added value
- Cheerful environment with colleagues from different cultures
Vacancy description:
- Coordinate timely and accurate data capture across departments and OpCos
- Support Order-to-Cash (OtC) activities and act as the main point of contact for local and global OtC colleagues
- Develop a thorough understanding of data maintenance processes and apply this knowledge to effectively manage future system data changes
- Develop reporting solutions to support continuous improvement initiatives
- Maintain work instructions and process documentation
- Review and approve master data creation and change requests in accordance with data quality standards and governance requirements
- Create, test, and release master data records in SAP and other related systems
- Facilitate and coordinate corrective actions required to complete requests
- Monitor and manage tickets efficiently, prioritizing and resolving them to meet KPI targets while maintaining data quality standardsCommunicate regularly with stakeholders, providing updates on request status and resolving related issues
- Ensure adequate cross-training of backup personnel to provide coverage during leave, sickness, or other absences
- Run reports and perform queries to identify data quality issues
- Investigate data quality problems, recommend corrective actions, and support data cleansing activities, including de-duplication
- Identify opportunities to improve and streamline master data management processes
- Maintain and enhance process documentation, training materials, and standard operating procedures
- Understand business functions and their related data management requirements
- Provide first-line support and helpdesk assistance for master data management inquiries and escalations
- Build and maintain strong relationships with business stakeholders, including requestors and local data stewards.