Senior E-Key Account Manager

Senior E-Key Account Manager

Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As a Senior E-Key Account Manager, you lead the commercial strategy and operations for TikTok Shop. You steer full-funnel social commerce growth, turning live shopping, creator partnerships, and algorithmic trends into sustainable revenue.

• Build and execute the annual Joint Business Plan with TikTok, establishing ambitious commercial targets and operational roadmaps.

• Accelerate live streaming and social commerce sales, steering daily shop operations, campaign mechanics, and product assortment.

• Partner with brand marketing and advocacy teams to coordinate creator activations and media spend, converting engagement into revenue.

• Direct end-to-end operational execution with supply chain and customer care, maintaining product availability and high service metrics during peak shopping events.

We Are Looking For

You combine commercial acumen with deep expertise in fast-moving social platforms and thrive on entrepreneurial ownership. You bring:

• Social Commerce Activation: Proven track record developing and executing sales strategies across social commerce platforms and live shopping formats.

• Account Management: Expertise in managing high-growth digital accounts, building collaborative commercial partnerships, and steering joint business roadmaps.

• Negotiation: Strong capability to secure commercial terms, manage joint promotional investments, and align mutual growth targets.

• Digital Shelf Management: In-depth capability in catalogue optimisation, algorithmic discovery, inventory forecasting, and conversion on marketplace ecosystems.

• Digital, E-Com & Media Performance Management: Sharp ability to translate real-time sales metrics, traffic patterns, and ROAS into commercial decisions.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)

• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal

• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!

• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

Who We Are

At L’Oréal, senior leaders shape the future of beauty by driving strategic growth, championing entrepreneurial empowerment, and pioneering new business models across global markets.

In our Commercial and Digital teams, we create leading-edge omnichannel experiences and pioneer social commerce models that bring our portfolio of iconic brands directly into cultural conversations.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law. Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter. Ready to apply? careers.loreal.com is the official trusted website.