Senior EFX Operations Analyst
About MarketsVox
MarketsVox is a fast-growing retail CFD and FX broker built for the modern trader. We offer a sharp product, competitive pricing, and a lean structure that empowers great people to move fast and make a real impact. As we scale our trading infrastructure and expand our client base globally, we're looking for a technically exceptional eFX operations professional to join the team.
The opportunity
This is a high-ownership, technically demanding role at the heart of our trading operations. As senior eFX operations analyst, you'll be the go-to expert for our core electronic trading infrastructure — spanning PrimeXM xCore, Centroid 360 bridge, and MetaTrader (MT4/MT5). You'll keep our platforms running at peak performance, lead integration projects, and work closely with senior leadership to drive continuous improvement across our systems.
If you thrive in a fast-paced brokerage environment, love solving complex technical challenges, and want direct visibility with C-suite — this is the role for you.
What you'll own
Bridge connectivity
Configure and manage connectors, dealer links, liquidity provider relationships, and client accounts
Create and maintain FIX session accounts, ensuring reliable connectivity and stable data flow
Produce weekly and monthly performance reports, delivering actionable insights to stakeholders
MetaTrader (MT4/MT5) administration
Configure group settings, automation features, and symbol parameters across MT4 and MT5
Administer MetaTrader server infrastructure, ensuring high availability and optimal performance
Implement and monitor cluster settings; coordinate hardware upgrades to meet evolving capacity requirements
Trading operations & support
Manage trading holiday calendars across all platforms and markets
Serve as a senior escalation point for trade support queries from clients and internal teams
Monitor live trading environments, identifying and resolving latency issues or execution anomalies in real time
Third-party integrations
Lead the installation, configuration, and monitoring of third-party plugins across trading platforms
Evaluate new technologies and vendor solutions, providing recommendations aligned with business goals
Collaboration & continuous improvement
Partner with technology, compliance, and front-office teams to drive efficiencies and implement new capabilities
Own cross-departmental projects from initiation to delivery, keeping stakeholders informed at every stage
Maintain thorough, up-to-date documentation across all systems and processes
Identify process gaps and design scalable improvements that strengthen operational performance
Why this role stands out
Direct access to the CEO and senior leadership — your work is seen and valued
Genuine ownership of critical infrastructure, not a support role
Clear pathway to team leadership as the business scales
Fast-paced, innovative environment where your ideas can actually change how we operate
Requirements
Who you are
Extensive hands-on experience with bridges including Centroid and PrimeXM xCore — connector setup, FIX account management, and reporting
Proven expertise in MetaTrader MT4/MT5 server administration, including group configuration, symbol management, and cluster setup
Solid grounding in FIX protocol and electronic trading connectivity
Strong background in server management, hardware optimisation, and infrastructure monitoring
Deep understanding of CFD brokerage operations and retail FX/electronic trading environments
Detail-oriented and highly organised, with the ability to manage multiple workstreams simultaneously
Self-directed and comfortable working independently in a remote-first environment
Excellent communicator in English, written and verbal
Naturally curious — you keep up with industry developments and bring new ideas to the table
Benefits
Perks & benefits
Competitive salary package, benchmarked to reflect your expertise
25 days annual leave plus paid sick leave
Funded professional development — training programmes, industry certifications, and soft skills
Regular team-building events and a genuinely close-knit company culture
Opportunity to build and lead your own team as the business grows