Senior Enterprise Account Manager

About the role and team
Account Management at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As a Senior Enterprise Account Manager, you will own the entire Enterprise portfolio in Ireland. You will be the strategic link between Uber Eats and our most significant restaurant brands such as Boojum, Zambrero, and Wagamama's in Ireland'. However, you aren't just managing a list of clients; you are conducting conversations with C-suite stakeholders and building joint business plans that ensure major brands thrive sustainably on our platform.

The work is high-stakes, fast-paced, and unstructured. We don’t have dedicated teams for every function or solutions for every challenge, you will need to roll up your sleeves, act like an owner, and help us write the playbook for how we win. You’ll need to turn operational data into actionable growth strategies while moving with urgency to resolve technical blockers that impact the customer experience at scale. If you are a resourceful builder who is energised by building from the ground up and staying resilient through tough commercial negotiations, this is where you will grow.

What you’ll do

• Build and grow long-term partnerships by acting as a trusted advisor to enterprise brands, developing joint business plans that align Uber’s platform with their long-term marketing and revenue goals.
• Roll up your sleeves to solve unstructured problems, operate with lean resources, and define the playbook for how we scale enterprise partnerships in Ireland.
• Navigate ambiguity and internal complexity to lead commercial discussions, building sustainable agreements that drive mutual growth through location expansion, ads adoption, and menu optimisation.
• Manage account health with urgency, diving deep into operational data to identify and resolve issues like order accuracy or delivery timeliness that affect the customer experience.
• Lead advanced growth conversations by analysing quantitative and financial performance metrics, using data-driven insights to prioritise high-impact initiatives and upsell new features.
• Collaborate across product, marketing, and operations teams to act as the voice of the partner, ensuring their feedback directly influences our product roadmap and scalable playbooks.
• Communicate clearly and stay resilient during high-pressure business reviews, translating complex data into digestible narratives for executive-level stakeholders.

What you'll need

• Minimum 6+ years of professional experience in a B2B client-facing role (Account Management, Sales, or Strategic Partnerships).
• Experience managing commercial relationships and presenting to executive-level stakeholders.
• Proven track record of meeting and exceeding metrics-based business goals and revenue targets.
• Strong systems thinking to develop tools and processes that drive forward partnership KPIs and operational excellence.
• Resilience and a "go-getter" mentality with a track record of navigating fast-moving, high-ambiguity environments.
• University education or equivalent practical experience.

Preferred Qualifications

• Exceptional analytical skills with the ability to manipulate complex data sets to drive commercial recommendations (SQL proficiency is a plus).
• Proven ability to fuse business, finance, and legal concepts to lead multifaceted commercial deals.
• Experience with Salesforce or similar CRM platforms to manage complex enterprise sales cycles.