Senior Executive-Back-End/ Data Entry -Complex Transaction Processing
Summary
Processes property & casualty insurance claims transactions in strict compliance with client SLAs, following documented procedures and meeting quality targets.
- Knowledge of P&C Insurance (Claims)
- This role is primarily responsible for processing transactions as per the SLAs outlined by the client
- Ensure that all the transactions are processed as per defined and documented desktop procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is compliant with predefined parameters
- Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures
- Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters)
- Flexible to work in rotating / flexible 24*7 shifts to cover extended hours of operational requirements
- Knowledge of P&C Insurance (Claims)
- This role is primarily responsible for processing transactions as per the SLAs outlined by the client
- Ensure that all the transactions are processed as per defined and documented desktop procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is compliant with predefined parameters
- Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures
- Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters)
- Flexible to work in rotating / flexible 24*7 shifts to cover extended hours of operational requirements
Minimum Graduation (Any Stream)