Senior Executive, Sales Assurance

Key Responsibilities

• Support the Balanced Scorecard (BSC) Framework, including review population validation, data extraction, reconciliation, analysis, and system enhancements.
• Prepare management reports, dashboards, analytics, and documentation for governance forums, regulatory submissions, and ad hoc requests.
• Perform data cleansing, validation, and analysis to identify trends, anomalies, market conduct risks, and sales quality concerns.
• Collaborate with business, technology, and data stakeholders to gather requirements, support system enhancements, conduct UAT, and drive process improvements.
• Develop and maintain reporting, analytics, and workflow automation solutions using tools such as Excel, Power Automate, Python, JIRA, and other business intelligence platforms.
• Conduct market conduct surveillance reviews, monitor findings, track remediation actions, and provide management insights on emerging risks and trends.
• Support regulatory inspections, audits, investigations, data requests, and special projects through data analysis and reporting.
• Undertake other duties and projects as assigned by the Team Lead, Section Head, or Head of Compliance.

Qualifications & Competencies

• Degree or Diploma in Business, Finance, Information Systems, Data Analytics, Computer Science, or a related discipline.
• At least 2 years of experience in compliance, data analytics, business intelligence, business analysis, or process automation within a financial institution or similar environment.
• Strong understanding of market conduct, regulatory compliance, and data governance principles is preferred.
• Advanced Microsoft Excel proficiency is mandatory, including:
  • XLOOKUP/VLOOKUP, INDEX-MATCH, Pivot Tables, and advanced formulas
  • Data cleansing, transformation, reconciliation, and trend analysis
  • Management reporting and handling large datasets
• Hands-on experience in data analytics, reporting, and transforming raw data into meaningful business insights.
• Experience with Power Automate/RPA tools and Python for workflow automation, data analysis, reporting, and process improvement.
• Experience with JIRA or similar tools for project delivery, requirements management, UAT, defect tracking, analytics, and reporting.
• Experience in requirements gathering, process mapping, system implementation, UAT, and stakeholder management.
• Strong analytical, problem-solving, and communication skills, with the ability to drive continuous process improvement through technology and data analytics.