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Senior Field Service Manager

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Field Service Manager – X-Ray Systems (Leadership Role | National Travel)

Lead the Team. Own the Field. Drive Critical Healthcare Technology.

Del Medical is looking for a hands-on Field Service Manager who thrives at the intersection of advanced X-ray technology, leadership, and mission-critical service delivery.

You’ll lead a team of Field Service Engineers supporting radiographic imaging systems across hospitals, clinics, and government installations, including military environments where performance matters most.

If you’re a proven technical leader who can solve complex problems, develop people, and deliver results in the field, we want to talk to you.

What You’ll Do

  • Lead & Develop a High-Performance Team
    Coach, mentor, and manage Field Service Engineers across multiple regions
  • Own Service Operations
    Drive performance across response times, uptime, and first-time fix rates
  • Be the Technical Authority
    Support escalations and troubleshoot complex X-ray system issues
  • Deliver Exceptional Customer Experience
    Build trusted relationships with healthcare providers and government clients
  • Improve & Scale the Service Function
    Implement best practices, streamline processes, and partner with Engineering & Quality
  • Stay Close to the Field
    Travel to support installations, escalations, and critical deployments

Why Del Medical?

  • Work on mission-critical imaging systems that directly impact patient care
  • Lead service efforts supporting both healthcare and military operations
  • Join a growing, agile organization where your impact is visible
  • A role that blends leadership, technology, and real-world impact

Benefits:

  • Competitive salary and benefits package.
  • Auto Allowance
  • Reimbursed expenses for Gas, lodging, meals
  • Health, dental, and vision insurance.
  • STD, LTD, Life and AD&D Insurance
  • 401(k) retirement plan with company match.
  • Paid time off, including holidays and vacation.
  • Opportunities for professional development and career advancement.

Ready to Lead from the Front?

If you're looking for a role where you can make decisions, build teams, and solve real-world problems in the field, apply today and help drive the future of medical imaging service at Del Medical.

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