Senior Forward-Deployed Engineer

About the Role:

We are hiring a Senior Forward-Deployed Engineer (FDE) to work directly with customers to design, build, and deploy production-grade agentic applications powered by cognitive ontologies and domain-aware reasoning systems. You will be customer-facing but not embedded—supporting multiple accounts through high-impact technical engagements, architecture design, and implementation of critical solution components.

Responsibilities:

• Lead technical discovery and translate customer workflows into cognitive ontologies, agent logic, and solution architectures.

• Build production-ready components: pipelines, integrations, APIs, domain adapters, reasoning modules.

• Guide customers through deploying, validating, and refining agentic applications using our platform.

• Collaborate closely with product engineering to surface platform gaps and drive improvements.

• Develop reusable patterns, templates, and deployment best practices that scale across customers.

• Provide expert technical guidance during workshops, design sessions, and milestone checkpoints.
  
  

Requirements:

• 10+ years of hands-on software engineering experience, ideally in customer-facing or solutions engineering roles.

• Strong software engineering background (Python or TypeScript preferred).

• Experience with distributed systems, data pipelines, APIs, and system integration.

• Ability to communicate clearly with customer engineering and domain teams.

• Comfortable working across multiple customer accounts with structured engagement cycles.

• Familiarity with AI/ML, agent architectures, or semantic/ontology modeling is a plus.

Who You Are:

• A builder who enjoys solving real customer problems with real engineering.

• Equally strong at technical deep dives and customer-facing collaboration.

• Thrives in ambiguity and can convert domain complexity into clean technical solutions.

Before You Apply:

We move fast and we expect a lot. This role probably isn't right for you if:

• You find ambiguity stressful rather than something to resolve

• You prefer to stay in your lane rather than flag problems outside your immediate scope

• You're looking for an engineering role inside a mature structure with a full support team around you

But if you're the kind of engineer who sees a broken integration and can't help but fix it — who treats "we've never built that before" as an invitation rather than a blocker — this is the role you've been looking for.

Why you'll love working here:

• Attractive compensation and benefits commensurate with impact.

• Daily lunch allowance

• Overseas travel opportunities for training and work, providing exposure to international projects and collaborations.

• An employee-centric culture that values skills and abilities, providing the necessary tools and resources to excel and advance in careers.

• A collaborative work environment that fosters teamwork, knowledge sharing, and innovation.

• Flexible working hours.