Senior Full-Stack Incident & Reliability Engineer

A technology consulting firm in Mexico is looking for a Senior Full Stack Support Engineer to oversee incident ownership and troubleshooting for web applications. Responsibilities include managing alerts, performing root-cause analysis, and ensuring service restoration. The ideal candidate will hold a Bachelor's degree in IT and possess at least 5 years of experience in production support with .NET Core and GraphQL expertise. This position is crucial for maintaining service quality and improving process efficiencies.