Senior HR Manager - ABC SSC

About the Role

The Senior HR Manager – India will lead the People agenda for the India Shared Services organization, acting as a strategic HR partner to India SSC and global leadership.

The role will have functional oversight of HR, Talent Acquisition/Recruitment and Learning & Development, ensuring an integrated people strategy that supports business growth, organizational capability and a high-performance culture.

Key Responsibilities

1. Strategic HR Business Partnership

• Act as a trusted advisor to senior India and global leaders on people strategy and business priorities.
  
• Translate business priorities into an actionable India People agenda.
  
• Advise leadership on organizational, talent, performance and employee matters.
  

2. Workforce & Organization Strategy

• Lead workforce planning and support the organization's growth.
  
• Partner on organization design, succession, internal mobility and capability planning.
  
• Identify future talent and capability requirements and develop plans to address them.
  

3. HR Governance, Risk & Compliance

• Own HR governance, policies, compliance and risk management for India.
  
• Ensure consistent and legally compliant employee relations and people practices.
  
• Partner with Legal, Finance and global HR on complex and sensitive matters.
  

4. Talent, Performance & Leadership

• Lead talent reviews, succession planning, performance management and retention of critical talent.
  
• Partner with leaders on leadership development, manager effectiveness and career development.
  
• Ensure a strong pipeline of talent and leadership capability.
  

5. People Analytics & Executive Insights

• Provide leadership with meaningful People dashboards and insights covering workforce, recruitment, attrition, performance, compensation, engagement and talent.
  
• Translate data into actionable recommendations, risks and opportunities.
  

6. Culture & Employee Experience

• Build a high-performance, inclusive and employee-centric culture.
  
• Drive employee experience, engagement and manager effectiveness.
  
• Ensure consistent and high-quality People practices across the employee lifecycle.
  

7. People Function Leadership – HR, Recruitment & L&D

• Provide overall direction and functional oversight to the HR, Recruitment and L&D teams.
  
• Align recruitment strategy with workforce plans and business requirements.
  
• Ensure L&D priorities address organizational, leadership and capability needs.
  
• Connect recruitment, onboarding, performance, development, mobility and succession into an integrated talent lifecycle.
  
• Build a scalable and accountable People function as the India organization grows.
  

Requirements

• 10+ years of progressive HR experience, preferably in a Shared Services, SSC, GCC, professional services or high-growth environment.
  
• Strong senior-level HRBP and stakeholder management experience.
  
• Experience across workforce planning, talent, performance, employee relations and HR governance.
  
• Experience overseeing or partnering closely with Recruitment and L&D functions.
  
• Strong understanding of Indian employment law and HR compliance.
  
• Experience working in a global/matrix organization and supporting organizational scale-up.
  
• Strong analytical, influencing and communication skills.