Senior ICT Business Analyst - Microsoft Dynamics 365
Summary
A senior business analyst at a Microsoft consultancy in Melbourne who gathers and documents client requirements and translates them into Dynamics 365 and Power Platform solutions, supporting projects from discovery and design through testing, implementation and adoption. Core tech: Microsoft Dynamics 365 and Power Platform.
Salary: $140,000 – $160,000 per year
About the role
We are seeking an experienced ICT Business Analyst with strong Microsoft Dynamics 365 capability to join our consulting team in Melbourne. Working directly with clients, project teams and technical specialists, you will analyse business needs, document requirements and translate them into effective Dynamics 365 solutions. You will support projects throughout the delivery lifecycle, from discovery and solution design through to testing, implementation and adoption.
Key responsibilities
Consult with clients and stakeholders to understand business objectives, processes, challenges and system requirements.
Facilitate discovery workshops, interviews and requirements-gathering sessions.
Analyse existing business processes, systems and data flows.
Identify gaps, risks and opportunities for process and technology improvement.
Document business, functional and non-functional requirements.
Develop process maps, user stories, acceptance criteria, use cases and functional specifications.
Translate business requirements into solution requirements for Microsoft Dynamics 365 and Power Platform.
Work with solution architects, developers and consultants to confirm solution feasibility and design.
Configure and support Dynamics 365 functionality where appropriate.
Assist with data migration requirements, integrations, reporting and security-role design.
About you
Relevant experience working as an ICT Business Analyst, Functional Consultant or similar.
Practical experience delivering Microsoft Dynamics 365 solutions.
Strong business-process analysis and requirements-gathering capability.
Experience facilitating workshops with business and technical stakeholders.
Ability to produce clear requirements, process maps, user stories and functional documentation.
Understanding of software implementation and systems-development lifecycles.
Experience supporting testing, issue resolution and solution implementation.
Strong written and verbal communication skills.
The ability to manage competing priorities and work effectively with clients and multidisciplinary project teams.
A relevant tertiary qualification in information technology, business information systems or a related discipline is preferred. Substantial relevant professional experience may be considered where appropriate.
About us
365 Mechanix is a specialist Microsoft consultancy delivering business transformation solutions using Microsoft Dynamics 365, Power Platform and related Microsoft technologies. We work closely with clients to understand their operational needs and design practical technology solutions that improve processes, customer experiences and business performance.
Benefits
The opportunity to work on varied Microsoft business-applications projects.
A collaborative and supportive consulting environment.
Exposure to experienced Microsoft specialists and client stakeholders.
Professional development and Microsoft certification support.
Opportunities to contribute to the continued growth of our Dynamics 365 practice.