Senior Infrastructure Engineer

Welcome to your opportunity to change the world! If you have a servant's heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better.

If you are kind, patient, and ready to make a difference, we would love to meet you!

Full-time employees are offered the competitive benefits outlined below:

• Generous Paid Time Off
• Paid Training and Professional Development
• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• 403(b) Retirement Plan with 5% Employer Match
• Tuition Reimbursement
• Employee Assistance Program
• Opportunities for Growth and Advancement

We know great candidates come from a variety of backgrounds and experiences. If you are excited about this opportunity, we encourage you to apply, even if you don't meet every qualification listed.

Title: Senior Infrastructure Engineer

Department: Office of Technology & Innovation

Status: Full-Time, Exempt

Reports To: Director of Technology & Innovation

Starting Compensation Pay: $83,000/annually

PURPOSE: The Senior Infrastructure Engineer is responsible for the design, implementation, maintenance, security, and continuous improvement of Caritas Family Solutions' technology infrastructure. This role serves as a technical leader who ensures reliable, secure, and scalable systems that support agency operations across multiple locations while advancing strategic technology initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, implement, maintain, and optimize enterprise infrastructure solutions.
• Administer servers, operating systems, cloud platforms, identity management systems, and related technologies.
• Develop and maintain automation, scripts, and integrations to improve operational efficiency.
• Design, support, monitor, and troubleshoot network infrastructure including firewalls, switches, routing, and wireless technologies.
• Implement and maintain cybersecurity controls, monitoring solutions, vulnerability management programs, and system hardening practices.
• Lead infrastructure and technology projects from planning through implementation and support.
• Collaborate with vendors and internal stakeholders to deploy new systems and enhancements.
• Create and maintain technical documentation, standards, and procedures.
• Provide technical guidance and mentorship to team members.
• Participate in disaster recovery, business continuity, and strategic technology planning efforts.
• Provide advanced troubleshooting and escalation support for complex technical issues.
• Participate in on-call and after-hours support as needed.
• Additional duties as assigned.

Please note that the Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties, and skills required.