Senior Infrastructure Engineer

About the Company
Our client is a legal-technology provider that develops cloud-based software solutions designed to help law firms streamline operations, automate workflows, and improve financial and case management processes. They offer an integrated platform that combines practice management, document handling, billing, payments, analytics, and client communication tools.

About the Role
In this role, you will be responsible for supporting, maintaining, and improving IT infrastructure across Windows Server, virtualization, networking, Active Directory, databases, backups, and storage environments. You will also drive infrastructure automation using PowerShell, Ansible, and Terraform, while monitoring system performance, troubleshooting issues, and supporting infrastructure projects and deployments.

The ideal candidate will bring 5+ years of experience in systems engineering or infrastructure management, with hands-on experience in Windows Server, Hyper-V and/or VMware, Active Directory, Azure AD, infrastructure automation, and system monitoring. They are looking for someone who is a strong troubleshooter, takes ownership of infrastructure projects, works effectively in an Agile environment, and can mentor junior team members while participating in on-call support.

This is an active posting for an open position.

Responsibilities:

• Support and document IT infrastructure systems, ensuring stability and performance.
• Comprehend and manage system architecture involving servers, databases, APIs, load balancers, firewalls, networking, and SAN.
• Build, configure, and maintain virtualized environments using Hyper-V and/or VMware.
• Administer Windows Server environments including patching, performance tuning, and security hardening.
• Manage Active Directory (on-prem and Azure AD) and user provisioning tasks.
• Design, implement, and own automation scripts using PowerShell and infrastructure-as-code tools like Ansible or Terraform.
• Oversee backup processes at various levels—VM snapshots, OS-level, and SAN-level.
• Monitor system health and performance using appropriate logging and monitoring tools; respond to incidents and perform triage effectively.
• Use code management repositories (e.g., GitHub, Azure DevOps) for infrastructure configuration and deployment.
• Contribute to SCRUM or Agile processes by delivering infrastructure-related tasks and improvements.
• Lead projects from design to completion with minimal supervision and guide junior engineers through mentorship and knowledge-sharing.
• Participate in on-call rotation and provide timely resolution to critical infrastructure issues.

Qualifications:

• 5+ years of experience in systems engineering or infrastructure management.
• Strong understanding of IT system components: servers, databases, APIs, networking, firewalls, load balancers, SAN.
• Proficiency in Windows Server administration, including patching and security best practices.
• Hands-on experience with virtualization technologies such as Hyper-V and/or VMware.
• Solid experience with Active Directory and Azure Active Directory.
• Experience using and managing infrastructure with Ansible or Terraform.
• Familiarity with scripting languages (PowerShell preferred); capable of reading, writing, and executing scripts.
• Working knowledge of system monitoring tools and techniques.
• Experience with backup technologies and methodologies.
• Proficiency with code repositories like GitHub or Azure DevOps.
• Strong troubleshooting skills and the ability to resolve complex technical issues.
• Effective communicator and team collaborator within Agile/SCRUM environments.
• Availability for on-call support as required.