Senior Infrastructure Support Engineer(email system)
Salary: $35,000 – $50,000 per month
Responsibilities
Linux System Administration
• Provide day-to-day administration, monitoring, and maintenance of Linux server environments (Red Hat Enterprise Linux, SUSE, or equivalent).
• Manage system installation, configuration, patching, performance tuning, and capacity planning.
• Perform troubleshooting and incident resolution for Linux-based infrastructure, ensuring high availability and minimising downtime.
Cloud Platform Support
• Support the deployment, configuration, and management of cloud infrastructure (e.g., AWS, Azure, or private cloud platforms).
• Assist in cloud migration activities, including workload assessment, provisioning, and post-migration validation.
• Monitor cloud resources, cost utilisation, and security configurations, escalating anomalies as appropriate.
BAU Operations & Project Support
• Participate in infrastructure-related project workstreams, including OS upgrades, server refreshes, and cloud adoption initiatives.
• Contribute to automation efforts using scripting (e.g., shell, Python, Ansible) to streamline repetitive operational tasks.
• Maintain accurate infrastructure documentation, including system diagrams, runbooks, and standard operating procedures.
Required Qualifications & Experience
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 5 years of experience in Linux system administration in an enterprise environment.
• Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP).
• Must possess strong hands-on experience and solid technical knowledge in Red Hat Enterprise Linux (RHEL).
• Proven competency in cloud administration across both AWS and Azure platforms is strictly required.
• Solid experience in supporting and administering email servers/systems, specifically Lotus Notes and Coremail.
• Familiarity with infrastructure-as-code tools (Terraform, Ansible) and container technologies (Docker, Kubernetes) is a plus.
• ITIL Foundation certification is preferred.