Y Combinator 
a16z 
Greylock 
Union Square Ventures Senior IT Automation Engineer
Summary
Designs and maintains IT automation workflows for Coinbase’s internal tools, building scalable bots and integrations that streamline employee operations using platforms like n8n, Airflow, and Jira.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Senior IT Support Engineer on the IT Tooling team within IT Support & Services (ITSS), you'll own the technical architecture behind the automations that power IT operations at Coinbase. This team builds the self-service workflows, bots, and integrations that employees interact with daily, from ticket triage and access reviews to onboarding and offboarding. You'll drive architecture decisions across platforms like n8n, Airflow, Temporal, Jira, and Okta, partnering with regional IT teams across APAC, EMEA, and AMER to deliver high-impact automation at scale.
What you’ll do:
- Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and platform standards across n8n, Airflow, Temporal, and Jira
- Lead the most complex automation projects end-to-end as technical DRI, from discovery and design through production delivery
- Partner with Security, Corporate Engineering, and IAM teams to resolve technical blockers and represent IT Tooling in cross-functional architecture discussions
- Build shared frameworks, reusable components, and architecture documentation that reduce single points of failure and raise the team's engineering bar
- Establish code review practices and engineering standards that elevate quality across the IT Tooling platform
Required skills and experience:
- 5+ years in IT engineering, automation, or systems engineering, with demonstrated ownership of architecture decisions and platform-level systems others build on top of
- Deep expertise building and maintaining complex automations with n8n, Airflow, Temporal, Jira Automation, or Workato, plus strong Git-based development workflows (branching, CI/CD, code review)
- Working knowledge of Okta, Slack API, and Google Workspace administration sufficient to design secure, scalable automation architecture
- Proven ability to operate independently in ambiguous environments, translating loosely scoped problems into production-ready technical specs and clear architecture decision records
- Experience mentoring peers and writing technical design documentation for both technical and non-technical audiences
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Skills
As published by greenhouse · 13 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (1)
- Linkedin Profile URL
Pick from a list (12)
- Are you at least 18 years of age?
- Have you previously been employed by Coinbase in any capacity?
- How did you hear about this job?
- Please confirm receipt of the above linked Global Data Privacy Notice and US Arbitration Agreement.
- I understand that Coinbase may use AI tools to assist in the application and interview process.
- Which of the following best describes how you use AI tools today?
- Are you legally authorized to work in the country where this position is located?
- Will you require sponsorship for employment visa status now or in the future?
- Are you a current government official or were you a government official in the last five years (e.g., employee of a government agency or a government owned/controlled company, holder of public office or a civil service position)?
- Are you a close relative of a government official (i.e., child/step-child, spouse/partner, parent/guardian, aunt/uncle, first cousin, in-law)?
- To your knowledge, do you or a close relative currently hold a role, have a significant financial interest in, or maintain a close personal relationship with a senior leader at a company connected to Coinbase that could create an actual or perceived conflict of interest?
- To your knowledge, were you referred to this position by a senior leader or decision‑maker at a current or prospective institutional client, business partner, or vendor of Coinbase?