Senior IT Business Analyst - HR Technology

Job Overview

As an IT Business Analyst, Human Resources, you will serve as the liaison between HR and IT, partnering with business and technical teams to deliver and support HR technology solutions. You will lead system implementations, integrations, enhancements, and continuous improvement initiatives while translating business needs into scalable technology capabilities.

The ideal candidate is an experienced HR technology professional who can independently manage complex projects, analyze business requirements, recommend innovative solutions, and drive operational efficiency across the HR systems landscape. This role requires strong stakeholder management, project leadership, and a commitment to delivering reliable, compliant, and business-focused technology solutions

Job Responsibilities

• Lead process mapping sessions, analyze existing business processes, and identify areas for improvement and optimization
• Outline costs, benefits, and outcomes for IT projects
• Translate business requirements into detailed functional design specifications that can be understood by developers and system architects
• Manage small to medium-sized IT projects, overseeing scope, schedule, budget, and resources
• Configure systems to meet business requirements and conduct thorough testing to ensure functionality and data integrity
• Serve as a subject matter expert, providing guidance and support to business users on system functionality, best practices, and issue resolution. Understand all tools the company currently employs across all functions.
• Actively participate in continuous improvement initiatives, staying abreast of new trends and identifying opportunities to enhance IT processes, systems, and service delivery.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

• Education: Bachelor's Degree in Information Technology, Computer Science, Human Resources (with an HR Tech focus), Management Information Systems (MIS) or equivalent in relevant field of study
• Education Equivalency: Associate's Degree plus 2 years related experience OR 4 years related experience if no post-secondary education
• Work Experience: 5 years IT business analyst experience within a highly technical or HR technology aligned field with Bachelor’s Degree OR 3 years experience with Master’s Degree
• Applicants must be able to work in Holland, MI without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.
• Military Equivalency at www.mynextmove.org/vets/find/military

Preferred Qualifications

• Experience in a combination of IT system support, business process improvement, or enterprise applications
• Experience configuring, implementing, or optimizing HR systems such as SuccessFactors, ADP, workforce management, or other Human Capital Management (HCM) platforms
• SAP SuccessFactors Certified Application Associate credential (especially in Employee Central) and/or official WorkForce Software (WFS) Configurator training/certification.
• Experience leading or supporting HR technology implementations, upgrades, integrations, or large-scale system enhancement.
• Dedicated configuration, optimization, or implementation experience within the SAP SuccessFactors and WorkForce Software (WFS) platforms.
• Experience identifying and implementing AI-enabled solutions to streamline workflows, automate manual tasks, and enhance user experiences.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Manufacturing Industry experience.
• Ability to translate business needs into functional requirements.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.