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Astra Travel

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Senior IT Engineer

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Description

  • Manage, maintain, and support the organization’s core IT infrastructure.

  • Administer and provide technical support for end-user systems, computers, and peripherals.

  • Manage and maintain virtualized environments and virtual machines.

  • Monitor and maintain network infrastructure, connectivity, and security.

  • Ensure database availability, performance, backup, and recovery.

  • Manage and maintain surveillance systems, including CCTV and related equipment.

  • Monitor system performance and troubleshoot hardware, software, and network issues.

  • Ensure high availability, system reliability, and continuous operational efficiency.

  • Provide technical support and troubleshooting for the Odoo ERP system.

  • Perform regular system updates, security patches, and preventive maintenance.

  • Implement and maintain IT security policies, access controls, and data protection measures.

  • Maintain IT documentation, system configurations, and infrastructure records.

  • Support business continuity through regular backups and disaster recovery procedures.

  • Coordinate with vendors and service providers to resolve technical issues and maintain IT services.



Requirements

  • System & Virtualization Administration: Manage Microsoft HV, VMware ESXi hypervisors and vCenter environments; handle virtual machine provisioning, monitoring, and resource allocation.

  • Directory Services & Governance: Oversee Active Directory Domain Controllers, user access roles, Group Policy Objects (GPO), and system authentication security.

  • Network & Security Infrastructure: Maintain local network infrastructure; manage Firewall configurations, VPN access, traffic routing, and operational security policies.

  • Database Management: Execute installation, maintenance, automated backup routines, and performance troubleshooting for SQL Server databases.

  • End-User Hardware & Software Support: Oversee technical troubleshooting, hardware diagnostic, and routine maintenance for workstations, laptops, operating systems, and printers.

  • Unified Communications & Telephony: Administer Cisco VoIP phone systems and extensions.

  • Surveillance & Physical Security Systems: Managing and troubleshooting the Surveillance system (CCTV cameras, DVR, and NVR systems).

  • Odoo ERP Support
    *experience: from 5 to 7 years.

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