Senior IT Operations Engineer
Description
Senior IT Operations Engineer
Location: Singapore
About the Company
Our client is an international gaming and digital entertainment company developing and publishing mobile games for players worldwide. With a focus on engaging player experiences, the company brings together engineering, creative and business teams to build and operate products for global markets.
Responsibilities
Maintain the availability, reliability and security of production infrastructure supporting online games and services.
Administer and troubleshoot Linux servers, cloud infrastructure and production environments.
Manage databases and middleware, including backups, recovery, high availability and performance optimisation.
Operate and maintain Kafka and Databricks platforms.
Build and maintain CI/CD pipelines and automate infrastructure and operational tasks using Terraform, Ansible, Python and Shell scripts.
Monitor system performance using Prometheus, investigate production incidents and implement preventive improvements.
Maintain operational documentation, recovery procedures and incident reports.
Requirements
Typically 5–10 years of relevant IT operations, infrastructure or production support experience. Candidates with around 10+ years of relevant experience are welcome.
Strong hands-on experience with Linux administration and production troubleshooting.
Practical experience with database backup and recovery, high availability, Kafka and Databricks operations.
Experience with CI/CD pipelines, Terraform or Ansible, Python, Shell scripting, SQL and Prometheus.
Experience supporting online games or high-traffic internet services is preferred.
Proficiency in English for technical documentation and cross-team communication. Spoken Mandarin is required to troubleshoot production issues and coordinate incident response directly with Mandarin-speaking engineers who are not proficient in English.