Senior IT Support Specialist
Posted Updated
Summary
Hands-on Senior Technical Support Analyst (3rd line) joining a growing in-house IT support function in Basildon, Essex. Leads on complex escalated support issues, mentors less experienced engineers, and partners with the Infrastructure team; office-based 4 days a week, salary to £36,000 plus benefits.
Senior Technical Support Analyst / 3rd Line Essex | Office-based (4 days per week) | Salary to £36,000 Excellent Benefits Were looking for a hands-on Senior Technical Support Analyst to join a growing in-house IT Support Function. Youll take the lead on complex support issues, help develop less experienced engineers and work closely with Infrastructure to make the whole support function stronger. This is not a purely ticket-driven role. Alongside day-to-day technical escalation, youll get invo…