Senior ITSM Engineer – ITIL/DevOps, Automation & CMDB
Summary
BlackTide Partners is hiring a Senior ITSM Engineer in Zurich to help implement and grow a new IT Service Management solution for a well-known client organisation. Day to day, they drive deployment of an ITSM platform (ServiceNow, Jira, Ivanti, BMC Remedy) and build processes like Incident, Change, Service Request and Configuration Management.
BlackTide Partners in Zurich is seeking a Senior ITSM Engineer to join a dynamic project team, supporting the rollout and ongoing development of a new IT Service Management (ITSM) solution for a well-known organisation in Zurich.
You will play a key technical role in an active implementation, driving the deployment of ITSM platform (ServiceNow, Jira, Ivanti, BMC Remedy) and developing ITSM processes such as Incident, Change, Service Request and Configuration Management.