Senior L&D Manager

Objective

We’re seeking a senior, Learning & Development Manager who excels at end-to-end program/project delivery with a focus on upskilling across the organization. The ideal candidate combines strong project management, and deep expertise in learning design, content development and delivery. S/he needs to possess strong experience of advance AI tools for content development.Your passion for evolving L&D into AI-first mindset is the most crucial requirement of the role as we are rapidly challenging our traditional L&D construct to prepare for next levels of business-centric approach. We lay high emphasis on on-demand, agile delivery of learning objectives with a good mix of experiential learning, social learning and formal learnings.

Activity

 Lead and manage complex project in international environment , cross-functional L&D programs from discovery to deployment, including needs analysis, design, content development, procurement, implementation, evaluation and reporting.

 Manage portfolio of few projects for learning initiatives with rigorous planning, governance, risk management, timelines, and budget oversight

 Design and deploy upskilling and reskilling programs aligned to business strategy and individualise career paths; measure ROI and impact on performance

 Leverage contemporary AI tooling and basics of automation in learning activities/operations for driving operational efficiency and quality improvements.

 Demonstrable experience in leveraging AI for learning content development including story development (messaging) plus storyboarding (visual translation of story) with instructional design skills.

 Hands on knowledge of any of the AI Authoring tool - for creating videos, micro-learnings experience is essential (i.e. Vyond, Heygen, Articulate Storyline, Rise 360, Adobe Captivate (eLearning Development) Canva, iSpring, Adobe Creative Suite

 LMS expertise: SAP SuccessFactors, Cornerstone, Workday, Moodle, Docebo, 360Learning

 Proficiency in AI self-use tools e.g. ChatGPT, Gemini, Copilot, Claude cowork etc.

 Partner with SMEs, HRBP, and business leaders to translate business needs into scalable learning & development solutions (workshops, e-learning, microlearning, blended programs etc.).

 Manage operational KPIs and report monthly progress to the Head of Learning.

 Support learning operations ( e.g. resolution of tickets) as per the business need and capacity planning.

 Monitoring learning industry trends and best practices and make recommendations for continuous improvement.