Senior Logistics Operations Specialist
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We’re rethinking homes for how people really live, and we’re looking for a Senior Logistics Operation Specialist to join our Logistics Operations team to help shape the future of living—one thoughtful detail at a time. Operations at Castlery makes it all work—streamlining processes and elevating every customer touchpoint.
This is a fully remote role based in Malaysia, supporting our AU logistics operations.
What You'll Be Doing
- Own inbound warehouse operations to ensure smooth receiving of up to three containers per day, preventing disruptions to daily operations.
- Monitor and manage demurrage and detention risks, identifying, challenging, and resolving charges arising from warehouse-related delays where applicable.
- Maintain high inventory accuracy (≥98%) through regular stock reconciliation and independent investigation of discrepancies.
- Proactively manage warehouse storage utilisation and inbound planning to avoid congestion and operate within agreed capacity limits.
What You'll Need to Succeed
- Experience working with external vendors, with exposure to vendor coordination and performance management.
- Demonstrated experience in process improvement initiatives within operations or warehouse environments.
- Hands-on experience in inventory control and stock reconciliation, with strong attention to accuracy and detail.
- Strong systems and data capability, including proficiency in WMS, TMS, and ERP systems.
- Ability to analyse operational data, identify gaps or inefficiencies, and translate insights into practical corrective actions.
Built for Real Life, Designed for What’s Next
At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.
Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.
If you believe that good homes create good lives, come build with us.
Skills
As published by greenhouse · 11 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (1)
- Notice Period
Pick from a list (10)
- Have you been directly responsible for day-to-day inbound operations in a warehouse or distribution environment including coordinating deliveries, managing receiving processes, and ensuring stock is accurately logged into a system?
- Have you personally investigated and resolved inventory discrepancies, such as variances between physical stock counts and system records, and seen the resolution through to closure?
- Have you worked directly with carriers or freight providers to manage inbound deliveries including tracking shipments, coordinating booking windows, and following up on delays or issues?
- Have you produced regular operational reports or updates (e.g., inventory accuracy, carrier performance, inbound or operations health) for a team lead or manager?
- If you answered yes to the prior question; which types of reports have you produced? (Select all that apply)
- Have you been involved in container inbound management (e.g., coordinating receiving, checking quantities against manifests, handling discrepancies)?
- Have you used a Warehouse Management System (WMS) or inventory platform (e.g., SAP, NetSuite, Manhattan) as part of your inbound operations work?
- Please select which describes you most accurately, as it relates to Malaysia
- What is your expected monthly salary?
- Are you based in Malaysia and able to work in a fully remote role?