Senior Manager – Accounts
Role Overview
The Senior Manager - Accounts will be responsible for ensuring accurate financial accounting, timely reporting, statutory compliance, budgeting, cash-flow management, internal controls, audit coordination, and effective financial monitoring of hospital operations. The role requires strong knowledge of accounting principles and financial controls, along with a sound understanding of hospital revenue cycles, insurance/TPA billing, patient collections, pharmacy, diagnostics, procurement, and other healthcare financial processes. The position will also play a key role in ensuring financial accuracy, effective monitoring, regulatory compliance, and timely financial insights to support informed business decisions.
Key Responsibilities
1. Financial Accounting & Reporting
- Supervise and oversee day-to-day accounting operations, including OPD and IPD Billing, Accounts Payable, Accounts Receivable, General Ledger, bank reconciliations, journal entries and provisions.
- Ensure accurate and timely monthly, quarterly and annual financial closing in accordance with applicable accounting standards and organizational policies.
- Review Trial Balance, Profit & Loss Account, Balance Sheet, Cash Flow Statements and other financial reports.
- Ensure proper accounting and reconciliation of hospital revenue, expenses, assets, liabilities and provisions.
- Prepare and review monthly MIS, management reports, profitability analysis and financial dashboards.
- Monitor outstanding receivables and payables and ensure timely reconciliation and follow-up.
- Identify accounting discrepancies and ensure timely resolution.
2. Hospital Revenue Cycle & Collection Management
- Monitor and review revenue generated from IPD, OPD, diagnostics, pharmacy, OT, ICU and other hospital services.
- Ensure reconciliation between hospital billing systems, operational records and accounting books.
- Monitor patient collections through cash, card, UPI, online and other payment modes.
- Review insurance and TPA receivables and coordinate with the relevant teams to ensure timely claim submission, follow-up and settlement.
- Monitor credit billing, discounts, refunds, cancellations, write-offs and other revenue adjustments.
- Analyse revenue trends and identify revenue leakages, billing gaps and process inefficiencies.
- Strengthen controls across the hospital revenue cycle to improve billing accuracy, collections and overall revenue realisation.
- Monitor ageing of patient, corporate, insurance and TPA receivables and drive timely collection.
3. Budgeting, Planning & Financial Analysis
- Assist management in the preparation of annual budgets, operating plans and financial projections.
- Prepare and monitor departmental budgets and analyse actual performance against approved budgets.
- Conduct variance analysis and provide insights and corrective-action recommendations to management.
- Support financial forecasting and cash-flow planning.
- Identify opportunities for cost optimisation and improvement in operational profitability.
- Provide financial inputs for pricing, service-line profitability and other business decisions.
4. Statutory Compliance
- Ensure timely compliance with applicable GST, TDS, Income Tax, PF, ESIC and other statutory requirements.
- Ensure timely preparation, review and filing of statutory returns and related documentation.
- Coordinate with tax consultants, auditors and external professionals as required.
- Maintain accurate records and documentation to support statutory compliance.
- Monitor changes in applicable statutory and regulatory requirements and ensure necessary implementation.
5. Audit & Internal Controls
- Coordinate internal, statutory and tax audits and ensure timely closure of audit requirements.
- Prepare audit schedules, supporting documents and responses to audit observations.
- Strengthen internal financial controls and ensure adherence to approved policies, SOPs and processes.
- Conduct periodic internal reviews of financial and operational processes to identify control gaps, errors, process deviations and potential revenue leakages.
- Ensure appropriate authorisation, supporting documentation and segregation of duties for financial transactions.
- Conduct periodic financial and process audits of key hospital departments, including Pharmacy, Stores, Billing and other revenue-generating or expenditure-related functions.
- Track audit observations and ensure timely implementation of corrective and preventive actions.
6. Cash Flow & Treasury Management
- Monitor daily cash and bank positions and assess working-capital requirements.
- Prepare and monitor short-term and periodic cash-flow forecasts.
- Ensure adequate availability of funds for day-to-day hospital operations.
- Monitor bank accounts and ensure timely bank reconciliations.
- Review cash collections and deposits and ensure appropriate controls over cash handling.
- Coordinate with banks and financial institutions as required.
7. Vendor, Payable & Procurement Accounting
- Review vendor invoices, purchase-related accounting and payment processes.
- Ensure timely reconciliation of vendor accounts and resolution of discrepancies.
- Monitor outstanding vendor balances and payment schedules.
- Work closely with Purchase, Stores and Administration teams to strengthen procurement and financial controls.
- Review purchase orders, invoices, supporting documents and payment approvals as per established processes.
- Monitor and review doctor payments, professional fees and related accounting and documentation.
- Ensure appropriate withholding tax and statutory treatment for vendor and professional payments.
8. Team Management & Development
- Lead, guide and supervise the Accounts & Finance and Billing teams.
- Allocate responsibilities, establish priorities and monitor team performance.
- Ensure adequate coordination between Accounts, Billing and other hospital departments.
- Develop team capabilities through coaching, training and process improvement initiatives.
- Establish accountability and ensure adherence to accounting policies, SOPs and internal controls.
- Drive process discipline, accuracy and timely completion of finance-related activities.
9. Management Reporting & Business Support
- Provide financial analysis, insights and recommendations to the CEO, Finance Head and hospital management.