Senior Manager - Business Development

<p>Job Purpose:<br /><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">The ley purpose of this role is to be part of team to source new MSME - DSA partners, drive end to end process of partner onboarding, </span><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#5B9BD5;" xml:lang="en-us">relationship and key account management</span><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">, understand partnership ecosystem & stages to unlock partnership value, develop and implement acquisition strategies to create demand and understand customer portfolio to device segment wise strategy while maintaining the organizational goals on profitability and growth. </span><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;" xml:lang="en-us">Responsible for achieving sales targets through the DSA network by recruiting, training, and managing DSAs, ensuring compliance, and building strong relationships with both channel partners and internal teams.</span></p><p><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;" xml:lang="en-us">Principal Accountabilities:</span></p><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:8pt;line-height:115%;"><b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">Sales and Target Achievement</span></b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">: Drive and monitor sales performance for Unsecured Business Term Loans to meet or exceed monthly and quarterly targets</span><p></p></li> <li class="MsoNormal" style="margin-bottom:8pt;line-height:115%;"><b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">Channel Partner Management</span></b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">: Identify, recruit, onboard, and manage a network of DSAs and channel partners. Nurture strong relationships to ensure a consistent flow of quality leads and business referrals.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:8pt;line-height:115%;"><b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">Team Leadership</span></b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">: Motivate and train DSA staff, conducting regular performance reviews and huddles.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:8pt;line-height:115%;"><b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">Operational Excellence</span></b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">: Oversee the entire sales process from application to disbursement, coordinating with internal credit, operations teams to ensure seamless workflow and timely turnaround times (TATs).</span><p></p></li> <li class="MsoNormal" style="margin-bottom:8pt;line-height:115%;"><b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">Compliance and Risk Management</span></b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">: Ensure all sales activities and documentation adhere to internal policies, as well as regulatory guidelines (e.g., RBI norms). Monitor for fraud and mis-selling to maintain a healthy approval ratio.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:8pt;line-height:115%;"><b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">Market Analysis</span></b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">: Monitor market trends and competitor activities to identify new business opportunities and refine sales strategies.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:8pt;line-height:115%;"><b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">Customer Relationship Management</span></b><span lang="en-us" style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;" xml:lang="en-us">: Ensure high levels of customer satisfaction by addressing queries and issues promptly and maintaining strong relationships throughout the sales cycle.</span><p></p></li> </ul><p><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;" xml:lang="en-us"> <b><span lang="en-us" style="font-size:11pt;" xml:lang="en-us">Reporting</span></b><span lang="en-us" style="font-size:11pt;" xml:lang="en-us">: Prepare and present accurate reports and performance analysis on sales, approvals, rejections, and payouts to senior management. </span></span></p><p class="MsoListParagraphCxSpFirst" style="margin-top:0cm;margin-right:0cm;margin-bottom:3pt;margin-left:21.5pt;text-align:justify;text-indent:-13.7pt;"><i><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">a)<span style="font-style:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span></i><i><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Qualifications</span></i></p><p><i></i></p><i></i><p class="MsoListParagraphCxSpMiddle" style="margin-top:0cm;margin-right:0cm;margin-bottom:3pt;margin-left:35pt;text-indent:-13.5pt;"><span lang="en-us" style="font-size:11pt;font-family:Wingdings;color:#000000;" xml:lang="en-us">§<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Minimum Qualification required: MBA, pref marketing or finance</span></p><p></p><p class="MsoListParagraphCxSpLast" style="margin-top:0cm;margin-right:0cm;margin-bottom:3pt;margin-left:35pt;text-indent:-13.5pt;"><span lang="en-us" style="font-size:11pt;font-family:Wingdings;color:#000000;" xml:lang="en-us">§<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Information Security expectation: (Please select one of them) </span></p><p></p><p><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;" xml:lang="en-us"><span lang="en-us" style="font-size:11pt;" xml:lang="en-us"> <span lang="en-us" style="font-size:11pt;color:#000000;" xml:lang="en-us">(User level / Supervisory level/ Managerial level/ Governance level) - User level</span></span></span></p><p class="MsoListParagraphCxSpFirst" style="margin-top:0cm;margin-right:0cm;margin-bottom:3pt;margin-left:21.5pt;text-align:justify;text-indent:-13.7pt;"><i><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">b)<span style="font-style:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span></i><i><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Work Experience</span></i></p><p><i></i></p><i></i><p class="MsoListParagraphCxSpLast" style="margin-bottom:3pt;text-indent:-18pt;"><span lang="en-us" style="font-size:11pt;font-family:Wingdings;color:#000000;" xml:lang="en-us">§<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Minimum 8-12 years’ experience and prior experience in building and managing DSA partnerships in the MSME ecosystem, with strong networking abilities and a strategic mindset.</span></p><p></p><p><span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;" xml:lang="en-us"><span lang="en-us" style="font-size:11pt;" xml:lang="en-us"><span lang="en-us" style="font-size:11pt;color:#000000;" xml:lang="en-us"> <span lang="en-us" style="font-size:11pt;" xml:lang="en-us">Superior First Principal Thinking / problem solving skills, building robust frameworks, excellent communication (verbal / written) and experience to manage CXO level stakeholders.</span></span></span></span></p>