Senior Manager - Digital Transformation
We are seeking a highly organized, self driven, detail-oriented digital transformation resource who can drive process improvement practices across the assigned client operations using LSS, process re-engineering and drive data and AI led transformation.
- Support and track the delivery of digital work for aligned clients
- Actively originate and shape digital opportunities for existing and new client base
- Be able to articulately and passionately present digital concepts to senior stakeholders (internal and external)
- Develop the business case for digital opportunities
- Develop Cost structures and benefit models as suits to client needs
- Exposure in Consulting, preferably in L&A domain
- Work closely with aligned operations and transformation lead on opportunity identification, analysis, validation and solution segmentation (Analytics, Digital, Process re-design, etc.,)
- Work with business leaders to identify and execute transformation opportunities
- Drive cross functional teams to deliver transformation projects
- Maintain awareness of new and emerging solutions and the potential application on operations
- Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition
- Act as business interface for Advance Automation & Robotics and analytics opportunities
- Ability to effectively communicate with internal and external stakeholders on a periodic basis (written & verbal)
- Ability to coach Operations on Change management
- Knowledge of Digital Interventions such as RPA, Analytics, ML and AI
- PMP / Agile certification would be an added advantage
- Certified Lean Six Sigma Black Belt / Green Belt would be preferred
- Evidence of problem solving analytical mindset
- Excellent oral communication and presentation skills