Senior Manager, Enterprise Partnerships, MEA

JOB SUMMARY

This position manages Marriott Bonvoy's Enterprise Partnerships portfolio across the Middle East and Africa, including strategic loyalty partnerships across airline, travel, retail & everyday categories that drive member acquisition, engagement, and revenue growth. The role has primary responsibility for managing and growing the preferred airline partnership with Emirates Skywards and the existing airline partnerships portfolio, while identifying, negotiating, launching, and growing new strategic partnerships across emerging verticals.

The role will build and nurture strong relationships with partner organizations and key internal stakeholders, driving alignment, maximizing commercial and marketing opportunities, and ensuring the successful delivery of partnership objectives and contractual commitments.

The incumbent will develop and execute partnership strategies, marketing activations, and commercial initiatives that drive Enterprise Partnerships KPIs, strengthen member engagement, grow loyalty program participation, and increase preference for Marriott brands and Marriott Bonvoy. The role will be responsible for maximizing the value of existing partnerships while identifying and unlocking new opportunities that contribute to member acquisition, revenue growth, and long-term enterprise value across the MEA region.

In addition, the role will support broader Enterprise and Financial Partnerships priorities, including initiatives related to the Marriott Bonvoy Co-brand Credit Card portfolio and other strategic partnership programs across the region.

Reporting to the Director, Enterprise & Financial Partnerships, MEA, based in Dubai, this position will work closely with Global Headquarters and the EMEA Continent Office, partnering with Loyalty, Global Partnerships, Marketing, Commercial, Digital, Brand, Communications, Finance, and Legal teams to deliver regional business objectives through effective partnership strategy, execution, commercialization, and performance management.

CORE WORK ACTIVITIES

Existing Partnership Management & Growth

• Manage and grow Marriott Bonvoy's existing Enterprise Partnerships portfolio across the MEA region, including the preferred airline partnership with Emirates Skywards and all other airline loyalty partners.
• Build and nurture strong partner and internal stakeholder relationships, acting as the primary point of contact for key partners and driving alignment on shared strategic, commercial, and marketing objectives.
• Develop a thorough understanding of partner businesses, objectives, strategies, contracts, and partnership obligations, proactively identifying opportunities to enhance partnerships through new benefits, functionality, campaigns, and member value propositions that increase member engagement, commercial performance, and overall partnership value.

New Business Development: launch and grow new partnerships

• Identify and develop new partnership opportunities across MEA that support Marriott Bonvoy's strategic objectives. Partner with the Director, Enterprise & Financial Partnerships and key stakeholders to build business cases, secure internal alignment, support negotiations and contract execution, and successfully launch new partnerships that drive member acquisition, engagement, revenue growth, and long-term enterprise value.

Drive commercial and marketing performance

• Lead the planning and execution of partnership marketing campaigns, activations, and commercial initiatives, collaborating with partners, agencies, and cross-functional stakeholders to ensure timely delivery, effective implementation, and compliance with Marriott Bonvoy brand standards.
• Manage the Enterprise Partnerships budget, ensuring effective allocation of partnership and marketing investments, raising purchase orders, monitoring spend, tracking invoices, and providing regular budget forecasts and updates to support business objectives.
• Work closely with Loyalty, Marketing, Digital, Commercial, Revenue Management, Analytics, Brand, Communications, Finance, Legal, and Global Partnerships teams to develop and execute partnership strategies and activation plans that support regional priorities.
• Leverage partner and Marriott performance data to evaluate partnership effectiveness, measure ROI, track key performance indicators, identify growth opportunities, and develop recommendations to optimize future initiatives.
• Champion Enterprise Partnerships internally by increasing awareness of partnership benefits, obligations, and opportunities across hotels, continent teams, and Global Headquarters.
• Ensure a seamless member experience across all partnership initiatives by working closely with partners, Customer Engagement Center teams, and technology stakeholders to resolve member issues, maintain program functionality, and address operational or technical challenges.
• Secure and maximize partner-funded marketing opportunities, including restricted marketing funds and joint investments from strategic partners, to support member acquisition, engagement, and revenue growth objectives.
• Prepare and deliver regular business reviews, performance reports, executive updates, and presentations, communicating partnership results, campaign performance, launch progress, key insights, and strategic recommendations to senior leadership and stakeholders across the organization.
• Provide leadership support for broader loyalty and partnership initiatives across MEA, including Marriott Bonvoy Moments, Financial Partnerships, the Marriott Bonvoy Co-brand Credit Card portfolio, and other strategic programs as required.

Managing Work, Projects, and Policies

• Lead multiple partnership projects and initiatives simultaneously, ensuring priorities, timelines, budgets, and deliverables are effectively managed and aligned with regional business objectives
• Build and maintain strong relationships with internal stakeholders across Global Headquarters, the EMEA Continent Office, and cross-functional teams, ensuring alignment, effective communication, and support for Enterprise Partnerships priorities and initiatives.
• Generate and communicate accurate and timely business updates, reports, presentations, and recommendations to support decision-making, stakeholder alignment, and executive visibility.
• Ensure compliance with Marriott policies, contractual obligations, and applicable legal, regulatory, and governance requirements.
• Apply data-driven thinking and problem-solving methodologies to evaluate opportunities, resolve challenges, and optimize partnership performance.
• Provide guidance, mentorship, and subject matter expertise to team members and cross-functional stakeholders, supporting capability development across Loyalty and Partnerships teams within MEA and Global organizations.
• Perform other duties and responsibilities as required to support the objectives of the Enterprise & Financial Partnerships function.

CANDIDATE PROFILE

Experience

• 4–6 years of experience in partnerships, loyalty, business development, marketing, brand management, or commercial roles within the airline, travel, hospitality, financial services, or loyalty industries.
• Experience managing strategic partnerships, loyalty programs, or alliance relationships, including partnership negotiations, account management, and commercial delivery.
• Strong marketing experience with a proven track record of developing and executing integrated marketing campaigns across multiple channels. Demonstrated understanding of marketing strategy, campaign planning, paid media, creative development, customer acquisition, member engagement, and loyalty marketing, with experience working collaboratively with internal stakeholders, external agencies, media partners, and creative teams to deliver business objectives.
• Experience leading the end-to-end development and launch of new partnerships, products, or commercial initiatives, including business case development, stakeholder management, project planning, implementation, operational readiness, and post-launch performance management.
• Demonstrated project management experience, with the ability to lead complex, cross-functional initiatives involving multiple stakeholders, markets, and external partners while managing competing priorities and deadlines.
• Experience with co-brand credit card programs, financial partnerships, or loyalty-related product development is preferred.
• Proven track record of managing complex, multi-market, cross-functional projects and initiatives that deliver measurable business results.

Education or Certification

• Master’s Degree in Marketing, Business Management, Communications, Social Science or any relevant disciplines.

Skills and Competencies

• Strong relationship management and influencing skills, with the ability to build credibility and foster effective partnerships across all levels of an organization and with external stakeholders.
• Proven ability to balance competing priorities and navigate the interests of multiple stakeholders while driving alignment and delivering business objectives.
• Strong commercial acumen with the ability to identify partnership opportunities, develop business cases, evaluate performance, and drive measurable business results.
• Solid understanding of partnership marketing, loyalty marketing, customer engagement, promotions, sponsorships, digital marketing, and strategic alliance management.
• Strong understanding of co-brand credit card programs, financial partnerships, loyalty ecosystems, and the travel and hospitality industries is preferred.
• Excellent project management and organizational skills, with the ability to manage multiple initiatives simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to leverage data and insights to inform decision-making, optimize performance, and develop strategic recommendations.
• Excellent communication, presentation, and negotiation skills, with the ability to effectively engage senior leaders, cross-functional teams, and external partners.
• Independent, proactive, and self-motivated, while demonstrating a collaborative, team-oriented approach.
• High attention to detail and strong business judgment, with the ability to manage complex projects and stakeholder relationships with minimal supervision.
• Exceptional written, verbal, presentation, and interpersonal communication skills, with the ability to clearly articulate ideas, influence stakeholders, build credibility, and effectively engage senior leaders, partners, and cross-functional teams
• Strong storytelling, presentation, and negotiation skills, with the ability to develop compelling executive-level presentations, business cases, recommendations, and partnership proposals.
• Advanced proficiency in Microsoft PowerPoint and Excel, including the ability to develop professional presentations, analyze data, build reports, track performance metrics, and generate actionable business insights