Senior Manager, Head of Talent Operations
You will lead and develop a Talent Operations team while scaling the operational foundation of recruiting. You will own the recruiting technology stack, headcount planning, interview operations, interviewer enablement, referrals, candidate experience, compliance, and support for global hiring.
Responsibilities
- Lead, coach, and develop a team of four Talent Operations professionals
- Drive prioritization, operational rigor, and scalable infrastructure for the recruiting organization
- Own the recruiting technology stack, including ATS, scheduling, sourcing, CRM, and interview tools
- Partner on system implementation, integration, automation, and optimization
- Evaluate and implement new recruiting tools
- Scale the internal recruiting help desk into an automated support function
- Own operational tracking of the headcount plan with Finance
- Build systems for hiring-progress monitoring, recruiter capacity, and forecasting
- Own end-to-end interview operations and scheduling infrastructure
- Build scalable processes and tooling for high-volume, complex hiring
- Scale interviewer enablement, referrals, and candidate-experience programs
- Define success metrics and optimize recruiting performance
- Ensure recruiting processes meet multi-jurisdiction compliance requirements
- Partner with People Ops and Legal to support international hiring expansion
Requirements
- 8+ years of relevant operations experience
- 3+ years of talent or recruiting operations experience preferred
- 3+ years of experience managing high-performing teams
- Experience supporting a large, complex recruiting organization
- Strong headcount planning, workforce planning, and reporting experience
- Experience building scalable processes in high-growth environments
- Project management skills
- Experience supporting global hiring and multi-jurisdiction compliance
- Analytical capabilities
- Cross-functional communication and stakeholder management skills
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance coverage
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Paid parental leave
- Pet insurance
- In-office meals and refreshments
- Relocation support to New York City or San Francisco