Senior Manager Operations - Metal

New Castle Metal is your premier local fabricator of exterior architectural metals for commercial, industrial and residential projects. Guided by our seven core values—Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility, and Passion—we aim to create exceptional experiences for both our customers and employees. If you share these values and want to grow in a dynamic, supportive environment, we’d love to hear from you.

We are currently seeking a Senior Manager of Operations. This role serves as an operational leader responsible for overseeing processes, safety, and technical systems across New Castle Metal.

Key Responsibilities

Equipment Management

• Manage all machinery & equipment uptime, upkeep, & PM schedules (NewTech Machinery, Cidan, Trumpf, Rollformer, Cincinnati).
• Act as the primary lead with equipment vendor relationships, and problem/conflict resolution.
• Active role in equipment procurement and divestments.
• System owner of MaintainX (Asset Management software).

Standard Operating Procedures & Quality Management

• Create, implement, and conduct training on SOP’s covering: receiving, customer pickups, customer deliveries, transfers, returns, and cycle counts.
• Maintain Quality Management across the company for all finished fabricated products.
• Ensure quality assurance is adhered to, and corrective actions are implemented as necessary.
• Perform Audits and record keeping of fabrication performance.
• Oversight of the production planning process and put forth solutions for bottlenecks.
• Support inventory management: purchasing, levels, overstock, write-offs.

Employee Relations & Management

• Manage employee relations matters as they arise within the operational teams.
• Active participation in recruiting/onboarding, coaching/mentoring, and offboarding for all operational and production employees.

Safety Leadership

• Lead safety across the operation and minimize OSHA recordable metrics.
• Perform incident investigation root cause analysis and implement corrective actions as necessary.
• Prepare and provide weekly safety training for internal release.
• Participate in Captive insurance risk control workshops.
• Spearhead 5-S and Lean initiatives to optimize facility cleanliness and organization.

Benefits:

• Competitive pay
• Car allowance for travel
• Paid vacation & holidays
• 401(k) plan with employer match
• Medical/Dental/Vision/Life Insurance plans

Wage Range: $85-115K plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law