Senior Manager, Sales Planning
POSITION SUMMARY:
The Senior Manager, Sales Planning is a strategic leader responsible for developing and managing a unified sales forecast across both DSD and Direct Ship channels. Working closely with Sales, Operations, Marketing, and Finance, this role drives Sales & Operations Planning (S&OP) excellence to improve customer service, increase fill rates, reduce waste, and support profitable growth.
This position supports multiple business segments, including China Mist Tea and West Coast Coffee, and plays a key role in aligning cross-functional teams around a single, achievable plan that delivers outstanding customer and business results.
Ready to make an impact? We are seeking talented and driven candidates to join our team in one of the following office locations, where you'll have the opportunity to collaborate with passionate professionals and help shape the future of our business:
- Portland, Oregon
- Fort Worth, Texas
- Birmingham, Alabama
Wherever you're located, you'll play an important role in driving operational excellence, supporting business growth, and delivering outstanding results for our customers and teams. And as an added perk, you'll get to enjoy plenty of delicious Farmer Brothers coffee throughout the day! ☕
RESPONSIBILITIES:
- Responsible for developing the sales forecast working closely with sales leadership and finance.
- Refine forecasts using seasonality, product lifecycle, marketing plans, sales reports, and other data
- Resolve discrepancies between sales, operations, and finance plans; propose solutions to improve alignment
- Work closely with Sales, Marketing, Operations, Finance, and Supply Chain teams to align plans with customer demand and business objectives
- Monitor KPIs, report performance metrics, and identify improvement opportunities in forecasting and S&OP processes
- Contribute to building the Annual Operating Plan (AOP) for the business and improving the AOP process.
- Contribute to the National and Key Account planning process working closely with sales leadership.
- Support the development of the business review calendar and related templates (e.g. Quarterly Business Reviews, MBR) and provide reporting on key sales initiatives.
- Collaborate with Planning team to improve sales forecast process and accuracy.
- Work closely with operations and sales leadership to drive Sales & Operations Planning (S&OP) process improvement.
- Leads Demand Cycle review process
- Provides analytical reports regarding Inventory DOH to Demand signals
- Provide analytical support and insight to monthly sales financial reviews.
- Assist in developing sales and service scorecards for review by sales leadership.
- Coordinate with IT to drive automation of reporting where possible.
- Develop tools, process, training, and score carding to achieve our revenue and margin targets.
- Provide project management and analytical support as needed on sales initiatives.
- May perform other duties as assigned.