Senior Marketing Associate - Social & Community

You'll work across Stronghold and SHx to produce high-quality marketing content that supports social growth, campaign execution, and product storytelling. You'll manage and grow online communities, serving as the team's ear to the ground on community sentiment by surfacing trends, concerns, and feedback and reporting findings back regularly. You'll operate in a fast-paced, execution-heavy role where you collaborate with the team to bring the brand voice to life across multiple platforms. This role reports to the Director of Marketing.

Responsibilities

• Execute daily operations for Stronghold and SHx's social presence (X, LinkedIn, YouTube, Discord, TikTok, Instagram)
• Manage and grow online communities, including moderating conversations, responding to questions, and keeping members informed on product and ecosystem updates
• Monitor community sentiment, surface emerging trends or concerns, and report findings back to the team regularly
• Use creative tooling to create marketing collateral: social assets, blog posts, visuals, email campaigns
• Manage a content calendar across channels in partnership with the team
• Repurpose long-form content into formats fit for social, email, or web
• Monitor engagement metrics and report insights to improve future campaigns
• Support campaign execution for SHx marketing, governance updates, and merchant rewards programs
• Stay current on fintech and crypto trends to inform timely, relevant content across both Stronghold and SHx audiences

Requirements

• 3–7 years of experience in marketing, content, or social roles
• Strong writing skills with an eye for tone, clarity, and brand alignment
• Proficiency with AI tools and visual design platforms
• Experience managing or contributing to social media channels and online communities
• Comfortable supporting brand voice and campaigns across both B2B and crypto-native audiences
• Organized, creative, self-motivated, and good at hitting deadlines
• Bonus: Familiarity with Discord, Telegram, Canva, Notion, HubSpot, or Figma
• Authorized to work in the United States
• No visa sponsorship available at this time

Benefits

• Health benefits