Senior Network Engineer

Requirements

• University degree in Information Technology, Computer Science, or related discipline.
  5+ years’ experience in technical support and administration of network/security infrastructure, ideally within major financial institutions.

• Hands-on expertise in operating and supporting network services including dataline connectivity, routing, firewall, proxy, direct connect, and tools such as ELB, VPN, and sandbox.

• Cloud knowledge of technologies like Cloud Firewall and WAF is advantageous.

• Vendor familiarity with Fortinet, Palo Alto, and Huawei products preferred.
  Incident management experience in independently handling vendor support and incident response is a plus.

• Quality-driven attitude with positivity and proactivity in delivering results.

• Strong communication skills for collaboration with internal teams and external vendors in operations and projects.

• Language proficiency in written and spoken English and Chinese; Putonghua is an advantage.

• Junior consideration available for candidates with less experience.

Major Responsibilities

• Provide technical support for private cloud network services including maintenance, dataline connectivity, routing, firewall, proxy, direct connect, and security tools such as

• Cloud Firewall, ELB, VPN, and sandbox.

• Act as support owner and domain expert for network/security components, ensuring incident response, evergreen upgrades, patching, and operational stability.

• Support project delivery including application deployments, platform revamps, refreshes, and enhancements.

• Collaborate with teams such as application and security groups to maintain the cloud platform, troubleshoot issues, and provide technical assistance.

• Maintain daily operations ensuring smooth and reliable service delivery.

• Develop documentation and runbooks for network security, cloud operations, and incident response.

• Provide emergency support through on-call and onsite response to critical incidents.

• Perform additional duties as directed by supervisors.

**This position is offered through a strategic partnership between Don Nelson Technology Limited and NP Solution Limited.