Senior Network Engineer | Up to Basic $4,500 + Allowances + Bonus | Permanent

Salary: $3,800 – $4,500 per month

Senior Network Support Engineer | Central | Up to $4,500 + Shift Allowance | Permanent

Looking for your next career opportunity in Network Engineering?

We are seeking an experienced Senior Network Support Engineer to provide technical support for enterprise network services, troubleshoot complex network issues and ensure smooth network operations.

If you have experience in network operations, technical troubleshooting and enterprise networking, this could be your next opportunity!

Job Details

• Location: Central (Nearest MRT: Raffles Place)

• Salary: Up to $4,500 (Depending on qualifications and relevant work experience)

• Benefits: Shift Allowance + Performance Bonus

• Employment Type: Full-Time Permanent

• Working Arrangement: 24/7 Rotating Shift Schedule, including weekends and public holidays where applicable

• Shift Schedule: Details will be shared during the interview

Key Responsibilities

• Provide Tier 2 technical support for enterprise network services and handle complex technical incidents.

• Perform network troubleshooting, incident investigation and root cause analysis (RCA).

• Act as a technical escalation point for internal teams, corporate customers and business stakeholders.

• Coordinate with engineering teams, overseas telecommunications operators and technology vendors to resolve network issues.

• Troubleshoot and support network equipment, including routers, switches and Customer Premises Equipment (CPE).

• Monitor network service performance and ensure timely incident resolution within agreed service levels.

• Escalate complex technical issues to Tier 3 engineering teams when required.

• Maintain accurate incident records, technical documentation and knowledge articles.

• Participate in process improvement initiatives to enhance service quality and operational efficiency.

Job Requirements

• Diploma or Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Telecommunications or related disciplines.

• Relevant experience in network operations, technical support or incident management.

• Experience supporting enterprise networking environments will be an advantage.

• Good knowledge of IP networking fundamentals and network troubleshooting.

• Familiarity with routers, switches and Customer Premises Equipment (CPE).

• Experience with Cisco or Juniper networking equipment will be an advantage.

• Knowledge of incident management, root cause analysis and ITSM processes.

• Good communication and problem-solving skills.

• Willing to work on a 24/7 rotating shift schedule, including weekends and public holidays.

Interested applicants, please Apply Now.

Kindly understand that only shortlisted candidates will be notified.

Ethan Vong (R26159428)

Associate Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)