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Senior Product Manager, SMB Platform

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Summary

Senior product manager for a fintech small-business financial platform, owning customer-facing AI/LLM features, onboarding-to-retention funnels, business tools like invoicing and reconciliation, and integrations/APIs with accounting, payments, and payroll. Hybrid role in New York with 2-3 days onsite weekly.

About the Role

Join a fintech product team building a small-business financial platform. You will lead a high-impact area spanning customer onboarding, business workflows, integrations, and customer-facing AI, helping small businesses manage financial work more easily.

What You'll Do

  • Own the roadmap for customer-facing AI features, applying AI to make financial tasks more intuitive and efficient.

  • Improve the customer journey from signup through activation and ongoing engagement.

  • Build business tools for invoicing, workflow automation, reminders, reconciliation, and everyday financial operations.

  • Set strategy for integrations and APIs across accounting, payments, payroll, and business software.

  • Explore LLMs, agentic workflows, and automation while balancing usefulness, accuracy, privacy, and risk.

  • Run experiments across onboarding, activation, adoption, and retention, using metrics to guide product decisions.

  • Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

What We're Looking For

  • 5 to 15 years of relevant product management experience at a senior level.

  • Experience building products that use AI, LLMs, or agentic workflows.

  • Experience building integrations, APIs, or platform products.

  • Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content.

  • A bachelor's degree; an advanced degree or relevant analytical or technical background is a plus.

  • Strong cross-functional collaboration and a data-informed approach to product experimentation.

Compensation & Benefits

Base salary is $160,000 to $200,000 annually. Visa sponsorship is not available.

Location

Hybrid position in New York, New York, with 2 to 3 days onsite each week.

Skills

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