Senior Product Owner – NetSuite
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Summary
Senior Product Owner who owns the strategy, roadmap, and delivery of Lovehoney Group's NetSuite OneWorld ERP ecosystem — managing the backlog, guiding customisations and integrations, and driving adoption across Finance, Supply Chain, and Tech using SuiteScript, SuiteFlow, and SuiteAnalytics. Hybrid role based in Bath (3 days/week in office).
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!
We are currently looking for a Senior Product Owner – NetSuite who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the CTO, Director of Technology Operations and key Finance stakeholders, you will lead the strategy, roadmap, and delivery of our NetSuite OneWorld ecosystem. In this role, you will combine your appreciation for business systems and integration with your capacity for cross-functional collaboration and strategic leadership. You'll thrive in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.
What you will do
- Define, develop, and execute the strategic vision for NetSuite and related business systems.
- Collaborate across Finance, Product, Supply Chain, and Tech to prioritise and deliver impactful system enhancements.
- Manage a clear, prioritised backlog aligned with business needs and technical feasibility.
- Guide the design and implementation of robust customisations and integrations with developers, architects, and third-party partners.
- Own delivery processes including sprint planning, reviews, release management, and change adoption.
- Drive user-adoption and training programmes and enforce best practices in system usage and data integrity.
- Use system performance and operational data to guide prioritisation and measure success of delivered solutions.
What you should bring
- A degree in Business, Finance, Information Systems, Computer Science, or a related field.
- 5+ years of experience as a Product Owner or Product Manager, with a focus on NetSuite.
- Expertise with SuiteScript, SuiteFlow, SuiteAnalytics, or related NetSuite tools.
- Solid understanding of financial, operational, and supply chain processes in multi-entity environments.
- Proven ability to build product roadmaps and deliver in agile teams.
- Experience designing or contributing to ERP systems architecture in multi-entity environments.
- Preferred qualifications: NetSuite certifications, accounting knowledge or qualifications, project management experience, or a background in SaaS/high-growth environments.
What we can offer you
- A competitive salary that values your skills and expertise, because we know you deserve it.
- Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of.
- Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice.
- Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme.
- Work with a company that cares about your well-being and success and join our supportive and dynamic team.
- Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.
Our interview process
- CV review
- Interview with one of our Talent Acquisition Team Members
- Hiring Manager Interview
- Hiring Team Interview
- Leadership Interview
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.
We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office).
If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply:
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